Assistant Manager

TN United Kingdom; Newark and Sherwood; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the hospitality sector is seeking an Assistant Manager to support daily operations and ensure exceptional customer satisfaction. The role involves managing team engagement, driving sales, and maintaining high standards in a vibrant community-focused environment. With numerous benefits and opportunities for personal growth, this position is ideal for passionate individuals looking to advance their careers in hospitality.

Benefits

Overtime pay for hours worked beyond contracted hours

Staff food provided on every shift

50% staff discount outside working hours from day one

28 days holiday (including Bank Holidays), pro-rata

Enhanced maternity and paternity pay after 2 years of service

Participation in Loungefest, our renowned staff party

Company pension scheme

Opportunities for personal growth and career progression

Tips shared equally among team members

Christmas and Boxing Day off

Qualifications

• Experience as an Assistant Manager, Deputy Manager, or Supervisor in hospitality.
• Strong literacy skills for reporting KPIs.
• Self-motivated and able to work under pressure.

Responsibilities

• Support the General Manager in daily operations and team engagement.
• Drive sales and maintain high standards of service.
• Manage rotas and customer feedback effectively.

Skills

People management

Sales building

Communication

Attention to detail

Job description

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Assistant Manager Role at Lounge

Lounges are unique places, and their brilliance is driven by the talented people who run them. As an Assistant Manager, you'll support the General Manager in maintaining this excellence, delivering 14 great shifts to ensure every customer leaves satisfied. You will assist in the daily operations of the Lounge, including managing rotas, team engagement, and customer feedback. Your approach will be as high standards as ours, but tailored to your style. You'll do it your way. Brilliant!

This role involves attention to detail in driving sales, team retention, training, customer service, and maintaining high standards. You aim for your Lounge to be the community's top choice. It's a challenging role, but you are confident you can handle it.

The Benefits

• Overtime pay for hours worked beyond contracted hours
• Staff food provided on every shift
• 50% staff discount outside working hours from day one
• 28 days holiday (including Bank Holidays), pro-rata
• Enhanced maternity and paternity pay after 2 years of service
• Participation in Loungefest, our renowned staff party
• Competitions and incentives, including trips with suppliers
• Company pension scheme
• Long service awards
• Pay flexibility via Wagestream
• Support through the Licenced Trade Charity
• Opportunities for personal growth and career progression in a fast-growing business
• Tips shared equally among team members based on hours worked
• Christmas and Boxing Day off

What You Bring

• Experience as an Assistant Manager, Deputy Manager, or Supervisor in restaurants, bars, cafés, or coffee shops
• Experience working in a bar environment with food and drink service
• A passion for hospitality and excellent people management skills, including talent spotting
• Driven and persistent in overcoming challenges
• Strong literacy skills and attention to detail for reporting KPIs
• Excellent communication skills to build rapport and trust
• Self-motivated, able to work at pace with minimal supervision under pressure
• Knowledge of sales building, forecasting, reporting, recruitment, HR, and NPS best practices

To learn more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.