Team Leader

Card Factory; United Kingdom; Remote; GBP 25,000 - 35,000; Full time

Job summary

A leading retailer in the UK is seeking a Team Leader to join their successful team. The role involves supporting the Store Manager, leading a team to deliver excellent customer service, and maintaining store standards. Ideal candidates will be passionate, customer-focused, and possess strong leadership qualities. This position offers a range of benefits, including a colleague discount and opportunities for professional development.

Benefits

25% colleague discount

Save As You Earn scheme

Financial wellbeing support

Seasonal incentives

Opportunities for apprenticeships

Access to learning resources

Qualifications

• Strong leadership skills.
• Customer-centric with a drive for service excellence.
• Engaging and enthusiastic team player.

Responsibilities

• Support the Store Manager in achieving commercial growth.
• Lead and motivate the store team to deliver excellent customer service.
• Ensure store standards are maintained in the absence of the Store Manager.

Skills

Leadership

Customer Service

Commercial Awareness

Teamwork

Job description

Join to apply for the Team Leader role at Card Factory

Role Responsibility

We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this.

Job Introduction

Location: [Insert location]

Contracted Hours Available: [Insert hours]

Key Responsibilities

• Support the Store Manager in achieving commercial growth.
• Lead and motivate the store team to deliver excellent customer service.
• Lead in the absence of the Store Manager and ensure store standards are maintained.

The Ideal Candidate

• Passionate about celebrating customers’ life moments.
• Customer-centric with a drive for service excellence.
• Strong leadership skills.
• Positive and forward-thinking attitude.
• Comfortable reviewing store performance data.
• Commercially minded.
• Engaging and enthusiastic team player.

Package Description

Benefits include a 25% colleague discount, Save As You Earn scheme, financial wellbeing support, seasonal incentives, opportunities for apprenticeships, and access to learning resources.

About the Company

Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores. We are evolving into a true Omni-channel retailer with significant investment in our colleagues.

If this role aligns with your career aspirations, click apply now. We reserve the right to close the vacancy early once sufficient applications are received. No agencies, please.