Assistant Manager

Harri; Mouldsworth; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Cash tips & troncs

Annual profit share bonus

30% discount on food & drink

50% off food on shift

Discounted hotel stays

Wellbeing support

Career development programmes

Enhanced maternity/paternity/adoption

JW BenefitHub discounts

Job summary

JW Lees in the North West is seeking an Assistant Manager to join our management team. You will lead by example, deliver great service, and support the General Manager when needed.

You’ll develop your leadership skills, motivate colleagues, and ensure memorable customer visits. We offer competitive pay, tips, and a range of staff benefits.

Join a family-owned brewer with 200 years of heritage, and grow your career through our development programmes.

Qualifications

• Must have leadership experience in hospitality or retail.
• Strong communication skills and customer service focus.
• Keen to learn and grow within the role and company.

Responsibilities

• Lead the team and deliver great service, setting an example for colleagues.
• Support the General Manager and take the helm in their absence, driving key areas of the business.
• Own problems and act with commercial awareness to optimise operations.
• Communicate effectively to ensure memorable customer visits and consistent standards.

Skills

Leadership

Communication

Team motivation

Job description

We are looking for an Assistant Manager to join our talented management team.

What we offer our Assistant Managers:

• Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
• Annual profit share bonus, ensuring you share in the success of the company
• 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
• Great opportunities to grow in your role and progress your career with our internal and external development programmes
• Enhanced maternity, paternity and adoption policies
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What an Assistant Manager does at JW Lees:

• Get the best from your team. Leading by example, offering great service and motivating the people around you.
• Be an expert in communication and be passionate about making every customer visit memorable.
• You will be a key support for the General Manager, taking the helm when they are not around and taking the lead on some areas of the business.
• Take ownership of problems and be commercially aware.
• You will have previous leadership experience within hospitality or retail and be keen to learn and grow in your role

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart ofeverything we do:

Proud - Savvy - Honest - Passionate - Personal - Together