Assistant Manager

Harri; Sale; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Cash tips

Profit sharing

Discount on food & drink

Half-price on shift

Hotel stays discount

Wellbeing support

Development programmes

Maternity/paternity/adoption policies

JW BenefitHub discounts

Job summary

JW Lees in Sale is seeking an Assistant Manager to help lead one of the area's busiest hospitality venues. You will support the General Manager, develop the team and ensure excellent customer experiences.

Join a long-standing, family-owned business with nearly 200 years of heritage and clear opportunities for progression through internal and external development programmes.

Qualifications

• Leadership experience in hospitality or retail.
• Strong communication and people-management skills.
• Ability to lead by example and drive service quality.

Responsibilities

• Lead by example to deliver excellent customer service.
• Motivate and develop team members to achieve targets.
• Support the General Manager and take the helm in their absence.
• Identify and own operational issues to improve performance.

Skills

Leadership

Team motivation

Communication

Job description

We’re looking for a passionate and driven Assistant Manager to help lead one of the area’s busiest and most popular hospitality venues. Working alongside an experienced management team, you’ll play a key role in delivering exceptional customer experiences, supporting and developing team members, and ensuring the smooth day-to-day running of the business.

This is a fantastic opportunity to build your career within a thriving, family-owned company with nearly 200 years of heritage. If you’re ambitious, enjoy working in a fast-paced environment, and are looking for genuine opportunities for development and progression, this could be the perfect next step for you.

What we offer our Assistant Managers:

• Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
• Annual profit share bonus, ensuring you share in the success of the company
• 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
• Great opportunities to grow in your role and progress your career with our internal and external development programmes
• Enhanced maternity, paternity and adoption policies
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What an Assistant Manager does at JW Lees:

• Get the best from your team. Leading by example, offering great service and motivating the people around you.
• Be an expert in communication and be passionate about making every customer visit memorable.
• You will be a key support for the General Manager, taking the helm when they are not around and taking the lead on some areas of the business.
• Take ownership of problems and be commercially aware.
• You will have previous leadership experience within hospitality or retail and be keen to learn and grow in your role

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

Proud - Savvy - Honest - Passionate - Personal - Together

Compensation: Competitive salary