Assistant Manager - Bridge Inn

J.W. Lees & Co.; Sale; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Annual profit share bonus

30% discount on food and drink

50% off food on shift

Discounted stays in our hotels and inn

Wellbeing support and counselling

Development programmes

Enhanced family policies

JW BenefitHub discounts

Job summary

JW Lees in the North West is seeking an Assistant Manager to help lead one of the area’s busiest hospitality venues. Working with an experienced management team, you’ll support and develop colleagues, deliver excellent customer experiences and ensure smooth day-to-day operations.

This family-owned group with almost 200 years of heritage offers a competitive pay with tips and tron c, wellbeing support, discount schemes, and clear opportunities for development on our pubs, inns and hotels.

Qualifications

• Experience leading teams in hospitality or retail.
• Excellent communication and customer service skills.
• Willingness to learn and progress in the role.

Responsibilities

• Lead by example to deliver great service and motivate the team.
• Support the General Manager and cover when needed, taking the helm on areas of the business.
• Identify and resolve issues, maintaining commercial awareness and smooth operations.

Skills

Leadership

Communication

Customer service

Team motivation

Job description

We’re looking for a passionate and driven Assistant Manager to help lead one of the area’s busiest and most popular hospitality venues. Working alongside an experienced management team, you’ll play a key role in delivering exceptional customer experiences, supporting and developing team members, and ensuring the smooth day-to-day running of the business.

This is a fantastic opportunity to build your career within a thriving, family-owned company with nearly 200 years of heritage. If you’re ambitious, enjoy working in a fast-paced environment, and are looking for genuine opportunities for development and progression, this could be the perfect next step for you.

What we offer our Assistant Managers:

• Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
• Annual profit share bonus, ensuring you share in the success of the company
• 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
• Great opportunities to grow in your role and progress your career with our internal and external development programmes
• Enhanced maternity, paternity and adoption policies
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What an Assistant Manager does at JW Lees:

• Get the best from your team. Leading by example, offering great service and motivating the people around you.
• Be an expert in communication and be passionate about making every customer visit memorable.
• You will be a key support for the General Manager, taking the helm when they are not around and taking the lead on some areas of the business.
• Take ownership of problems and be commercially aware.
• You will have previous leadership experience within hospitality or retail and be keen to learn and grow in your role

About JW Lees

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart ofeverything we do:

Proud - Savvy - Honest - Passionate - Personal - Together