Assistant Manager

Jw Lees; Lancashire; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Profit share bonus

Cash tips and tronc

30% discount on food and drink

50% off on shift food

Discounted hotel stays

Wellbeing support

Development programmes

Enhanced family policies

JW BenefitHub discounts

Job summary

JW Lees is seeking an Assistant Manager to join the Bluebird Inn management team in the North West. You will lead a team to deliver memorable service, drive sales, and support the General Manager.

This role offers competitive pay, tips, a profit share, and benefits across pubs, inns and hotels in the group. You\'ll need leadership experience in hospitality, excellent communication, and a passion for guest experience.

Qualifications

• Leadership experience in hospitality or retail
• Excellent communication with customers and team
• Commercial awareness and problem solving

Responsibilities

• Lead and motivate the team to deliver great service.
• Support the General Manager and cover when needed.
• Take ownership of problems and contribute to commercial decisions.
• Be keen to learn and grow through development programmes

Skills

Leadership

Communication

Customer service

Job description

We are looking for an Assistant Manager to join our talented management team at the Bluebird Inn.

What we offer our Assistant Managers:

• Competitive pay plus cash tips and tronc (that’s your card tips that are paid into
  your bank)
• Annual profit share bonus, ensuring you share in the success of
  the company
• 30% discount on food and drink across our pubs, inns and hotels
  for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• 24 hour confidential wellbeing support, plus counselling
  provided by the Licenced Trade Charity
• Great opportunities to grow in your role and progress your
  career with our internal and external development programmes
• Enhanced maternity, paternity and adoption policies
• Access to JW BenefitHub, giving you access to a huge range of
  high street and online discounts

What an Assistant Manager does at JW Lees:

• Get the best from your team. Leading by example, offering great service and motivating the people around you.
• Be an expert in communication and be passionate about making every customer visit memorable.
• You will be a key support for the General Manager, taking the helm when they are not around and taking the lead on some areas of the business.
• Take ownership of problems and be commercially aware.
• You will have previous leadership experience within hospitality or retail and be keen to learn and grow in your role

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

Proud - Savvy - Honest - Passionate - Personal - Together