Assistant Manager

Mitchells & Butlers plc; Harrogate; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Progression opportunities

Brand discounts across venues

Pension

28 days paid holiday

Free shares

Employee helpline

Gym discounts

Team socials

Job summary

Mitchells & Butlers plc is seeking an Assistant Manager for the Bay Horse in a Vintage Inns setting. You will support the General Manager, mentor your team and deliver an outstanding guest experience with pride and leadership.

You’ll manage daily operations, train staff, and role-model development while driving moments that WOW guests and encourage repeat visits within a welcoming, value‑led pub environment.

Qualifications

• Experience leading a team in a hospitality setting.
• Ability to train and inspire staff to deliver high standards of food and service.
• Strong communication and guest-focused mindset.

Responsibilities

• Support the General Manager in day-to-day operations.
• Act as Duty Manager when the GM is unavailable.
• Train and develop team to deliver great guest experiences.
• Lead the team to consistently WOW guests and drive repeat visits.

Skills

Management experience

Team training

Communication skills

Guest service

Job description

As Assistant Manager at the Bay Horse, you’ll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be!

Join us at Vintage Inns, a charming collection of rural pubs. You’ll find roaring log fires, traditional food and a cosy atmosphere. If you want to be part of the Inn crowd, we want to hear from you.

WHAT’S IN IT FOR ME?

• Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS ASSISTANT MANAGER YOU’LL…

• Use your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around.
• Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Lead the team to deliver moments that WOW our guest, keeping them coming back.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.