Assistant Manager

Maguro Group; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Staff discount on products

Product knowledge training

Progression within Maguro Group

Team events and launches

Job summary

Moida, part of Maguro Group, is seeking an Assistant Manager in London to lead on shift, develop the team, and deliver an engaging customer experience for our K-beauty concept. You will ensure standards of service and product knowledge are exceptional, while supporting stock management and event activities.

The role requires enthusiasm for K-beauty, strong customer service, and flexibility across weekends. Join a welcoming team that values curiosity and real progression within Maguro Group.

Qualifications

• Experience as an Assistant Manager or senior supervisor in beauty or lifestyle retail.
• Excellent customer service instincts and warm communication skills.
• Genuine enthusiasm for K-beauty, Korean culture and the Moida brand.
• Commercially aware with experience in stock and retail operations.
• Flexible for weekends and varied shifts.
• Eligible to work in the UK without sponsorship.

Responsibilities

• Support the Store Manager in daily store operations.
• Lead the team on shift, maintaining standards of service, warmth and expertise.
• Assist with team training, product knowledge coaching and performance development.
• Handle customer queries, feedback and complaints with care.
• Monitor stock, replenishment and K-beauty visual merchandising.
• Deputise for the Store Manager as required.
• Contribute to team briefings, product launches and in-store events.

Skills

Customer service

Leadership

Team development

Stock management

Visual merchandising

Job description

모이다. To gather. And that is exactly what happens here every single day.

Support the vision. Lead the team.

The Assistant Manager at Moida is a confident operator, team developer and genuine K-beauty enthusiast who helps create an experience that customers love and come back to. You lead on shift, grow the team and bring real personality to one of London's most exciting beauty concepts.

What you'll be doing

• Supporting the Store Manager in all aspects of daily store operations
• Leading the team on shift, maintaining Moida's standards of service, warmth and expertise
• Assisting with team training, product knowledge coaching and performance development
• Handling customer queries, feedback and complaints with care and professionalism
• Monitoring stock, replenishment and K-beauty visual merchandising
• Deputising for the Store Manager as required
• Contributing to team briefings, product launches and in-store events

What we're looking for

• Experience as an Assistant Manager or senior supervisor in beauty or lifestyle retail
• Excellent customer service instincts and warm communication skills
• Genuine enthusiasm for K-beauty, Korean culture and the Moida brand
• Commercially aware with experience in stock and retail operations
• Flexible for weekends and varied shifts
• Eligible to work in the UK without sponsorship

What you'll get

• Competitive pay reviewed regularly
• Staff discount on all Moida products and across all Maguro Group brands
• Full K-beauty product knowledge training, become a genuine expert
• A welcoming, inclusive team built around shared passion
• Real progression within Moida and across the wider group
• Regular brand events, product launches and team experiences
• Flexible shifts to suit your lifestyle

Who we are

Moida is a special kind of place to work. It is warm, joyful and full of people who genuinely love Korean beauty culture and love sharing it with others.

We invest in your product knowledge because we want you to be a real expert, not just someone who can point to a shelf.

We celebrate curiosity. We welcome everyone. We create an environment where the whole team feels genuinely valued and excited about what they do every day.

모이다. Come gather with us.