Store Manager - London

Oh My Cream limited; Greater London; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Monthly commission

Monthly bonus

40% discount on products

28 days holiday including Bank Holidays

Company pension scheme

Job summary

A retail beauty company in the United Kingdom is seeking a passionate Store Manager for a permanent contract. This role involves driving store performance, ensuring high standards of customer service, and managing a dynamic team. A strong background in retail management is essential, and prior beauty experience is a plus. The position offers competitive compensation with bonuses, ongoing training, and adds perks like a pension scheme and generous holidays.

Qualifications

• Previous retail management experience is essential.
• Love the world of beauty, especially clean beauty.
• Meticulous, organized, dynamic, and personable.

Responsibilities

• Develop the store’s performance through effective cash management.
• Drive sales while maintaining customer service and store image.
• Manage your team in line with company values.
• Oversee store operations and ensure high-quality standards.
• Lead personalized customer welcomes and sales advice.

Skills

Retail management

Customer service

Sales advice

Organizational skills

Dynamic personality

Education

Beauty diploma

Job description

📌 Position

Store Manager (Permanent Contract, 39 hours/week, with 2 days off)

🕒 Working Hours

Monday to Saturday from 10am to 6pm, and Sunday from 11am to 6pm.

🔄 Weekend work is mandatory, with Sundays scheduled on a rotational basis within the team.

🚀 What we offer

• Monthly commission based on turnover achieved
• Monthly bonus awarded for exceeding the monthly sales target by more than 5%
• One weekend off per month (except in December)
• Day-off offered on the birthday date
• Immersive onboarding day with key meetings, targeted training and interactive workshops
• Extensive and ongoing training on products and facials
• 40% discount on products
• 5 sick days per calendar year after your probation period
• 28 days holiday inclusive of Bank Holidays
• Company pension scheme after qualifying period
• An ethical and committed company : We have been a Mission-Driven Company since 2023 and aim to achieve B-Corp certification in 2026

🎯 Your missions

• Develop the store’s performance through effective cash management and monitoring key performance indicators: sales, average basket size, conversion rate, collective goals, etc.
• Drive sales while maintaining impeccable customer service and store image
• Manage your team in line with Oh My Cream’s values
• Oversee store operations (HR, stock, etc.) and ensure high-quality standards in terms of image (product presentation, merchandising, and cleanliness)
• Ensure compliance with processes
• Lead by example with the completion of these tasks:
  • Personalized customer welcome
  • Sales advice and customer loyalty
  • Skin consultations
  • Leading masterclasses and in-store events
  • Performing expert and customized facial treatments with Dermalogica, Tata Harper, and Oh My Cream Skincare.
• Preparing treatment rooms: setting up beds, cleaning/disinfecting between treatments
• Receiving and organizing restocks (2 deliveries per week)
• Regular store inventory management
• Ordering supplies (office materials, beauty consumables)
• Store maintenance

👤 Desired profile

• Love the world of beauty, especially clean beauty ? That’s already a (huge) plus !
• Enjoy hands-on work and have a passion for the beauty industry ?
• We’re looking for more than just a typical profile—we want a true personality who’s versatile, proactive, and loves challenges
• Previous retail management experience is a must !
• A beauty diploma is a + !
• You are meticulous, organized, dynamic, and always wear a smile.

If this sounds like you, you are perfect for our team !

📅 Interview Process

Oh My Cream is committed to inclusive recruitment, ensuring equal treatment of all candidates and offering the same opportunities to talents from all backgrounds.

1. In-person or video interview with our Recruitment Officer
2. In-person interview with our Area Manager and/or Store Manager

Ready to embark on an exciting adventure with us ?

Join Oh My Cream and turn your passion into a career ! ✨