Assistant Store Manager

Artisan People Group; City Of London; On-site; GBP 26,000 - 36,000; Full time

Job summary

A well-known ethical brand in the beauty and wellness sector is seeking an Assistant Store Manager in London. This full-time role involves leading a team to deliver exceptional customer service, driving performance to meet KPIs, and ensuring smooth store operations. Ideal candidates will have strong communication skills, a passion for beauty, and the ability to inspire others in a retail environment.

Qualifications

• Experience as an Assistant Manager or readiness to step up.
• Natural flair for motivating others.
• Flexibility to work various hours as needed.

Responsibilities

• Lead and coach the team for outstanding customer service.
• Drive performance to achieve KPIs and customer loyalty.
• Demonstrate and promote product offerings.
• Support smooth store operations and ensure high standards of presentation
• Build genuine connections with customers, creating a welcoming environment
• Use office and organisational skills to support day‑to‑day admin and reporting

Skills

Excellent communication and listening skills

Confidence in product demonstration

Attention to detail

Strong numeracy skills

Collaborative attitude

Flexibility

Job description

Assistant Store Manager

Artisan People Group – Join a much-loved, ethical brand in the beauty, skincare and wellness sector. This role supports the Store Manager in daily store operations, driving a high‑touch customer experience and meeting commercial goals.

Key Responsibilities

• Lead, coach and inspire the team to deliver outstanding customer service
• Drive performance to achieve KPIs and grow customer loyalty
• Demonstrate and promote products, from mini‑facials to arm massages
• Support smooth store operations and ensure high standards of presentation
• Build genuine connections with customers, creating a welcoming environment
• Use office and organisational skills to support day‑to‑day admin and reporting

How You’ll Shine

You’re an experienced Assistant Manager – or ready to step up – with a passion for beauty, skincare and wellbeing. You'll have:

• A collaborative, upbeat attitude and a natural flair for motivating others
• Excellent communication and listening skills
• Confidence in product demonstration and customer engagement
• Strong attention to detail and sound numeracy skills
• Flexibility to work a variety of hours as needed

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Management and Sales

Industries

Retail Luxury Goods and Jewelry and Retail

Location

London, England, United Kingdom

Base Pay Range

Pay will be based on skills and experience – discuss with your recruiter for details.