Assistant Manager

Epwin Group; Dudley; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Performance bonus

24 days annual leave

Company pension

Career progression

Lifeworks discounts

Job summary

Epwin Group in Dudley, UK, is seeking an Assistant Branch Manager to work with the Branch Manager to deliver excellent customer service and maintain high standards in the trade counter and warehouse. You will lead by example, support health and safety, and help the team to achieve branch performance targets.

A full valid driving license is required; a forklift license is preferable but if not, training will be provided.

Qualifications

• Must have a full valid driving license.
• Forklift truck license preferable, but training will be provided if not.
• Good organisational skills and IT literate.

Responsibilities

• Works with the Branch Manager to provide excellent customer service.
• Maintain high standards within the trade counter area and warehouse.
• Lead by example and work with the team to achieve branch performance targets.
• Provide cover for the Branch Manager in their absence.
• Support health and safety compliance.

Skills

Customer service

Team player

Driving license

Forklift license

IT literacy

Organisational skills

Learning attitude

Trade counter experience

Job description

Our trade counters are a positive and thriving environment where we put customers at the heart of everything we do and know that the team in our branches play a vital role in that. We are a growing, dynamic business and we’re looking for team players to grow with us. If you’ve got a can-do, will-do attitude and an eagerness to learn, you’re exactly the kind of person we’re looking for.

The role of an Assistant Branch Manager:

• Works together with the Branch Manager to provide excellent customer service.
• Maintain high standards within the trade counter area and warehouse.
• Has a can-do/will-do attitude and able to work within a small team.
• Assist with health and safety compliance.
• Lead by example.
• Work with the Branch Manager and the rest of the team to achieve branch performance targets.
• Provide cover for the Branch Manager in their absence.
• Will have a friendly, welcoming attitude and have energy and passion that is required to deliver what our customers require.
• Must have a full valid driving license. A forklift truck license would be preferable but if not, training will be provided.
• Good organisational skills and be IT literate.
• Experience in a trade counter environment would be preferred but not essential as the right attitude and drive will overcome any lack of this experience. Full training will be provided

What you’ll get

• A competitive salary with the potential to earn a performance related bonus.
• 24 days annual leave, plus statutory bank holidays.
• 44 hour per week contract.
• Company pension.
• The chance to join a vibrant, progressive company that looks after their people.
• The opportunity to voice your ideas and help shape the future of the business.
• Real career prospects for the right people within any of the many businesses within the Epwin Group Plc.
• Enrolment within Lifeworks which entitles the employee to discounts at many high-street and online retailers as well as a wider range of additional benefits.
• Monthly awards where our people are recognised for outstanding contributions.
• On the job and on-line training. We invest in our people.