Branch Manager

Epwin Group; Newcastle upon Tyne; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Competitive salary + bonus

24 days annual leave

Company pension

Staff discount

Job summary

Epwin Group is seeking a Branch Manager to lead the branch team, maintain high standards in the trade counter and warehouse, and drive health and safety compliance. The role requires a can-do attitude, strong leadership, and IT literacy, with training provided for forklift operations if needed.

The successful candidate will mentor staff, push for performance targets, and work in a dynamic, customer-focused environment within our Newcastle upon Tyne branches. A full driving licence is essential.

Qualifications

• Full valid driving licence is required.
• Forklift license preferred; training provided if not held.
• Experience in a trade counter environment is desirable but not essential.
• Strong leadership and mentoring abilities are required.
• Good IT literacy and organisational skills are important.

Responsibilities

• Lead the branch team to provide excellent customer service.
• Maintain high standards in the trade counter and warehouse.
• Ensure health and safety compliance.
• Achieve branch performance targets and coach the team.

Skills

Driving license

Leadership

IT literacy

Forklift license

Job description

Our trade counters are a positive and thriving environment where we put customers at the heart of everything we do and know that the team in our branches play a vital role in that. We are a growing, dynamic business and we're looking for team players to grow with us. If you've got a can-do, will-do attitude and an eagerness to learn, you're exactly the kind of person we're looking for. The role of a Branch Manager:

Duties

• Leads the branch team to provide excellent customer service.
• Maintain high standards within the trade counter area and warehouse.
• Has a can-do/will-do attitude and able to work within a small team.
• Ensure health and safety compliance.
• Lead by example.
• Lead the branch team to achieve branch performance targets.
• Has mentoring and coaching skills to bring the best out of your team. Will be a strong leader with sound commercial awareness.
• Will be decisive.
• Will have a friendly, welcoming attitude and have energy and passion that is required to deliver what our customers require.
• Must have a full valid driving license. A forklift truck license would be preferable but if not, training will be provided.
• Good organisational skills and be IT literate.
• Experience in a trade counter environment would be preferred but not essential as the right attitude and drive will overcome any lack of this experience. Full training will be provided.

With nearly 30 branches nationwide and endless opportunity for personal progression, working with National Plastics is an exciting prospect. We supply quality plastic building products to the trade and public, including roofline, rainwater, windows, doors and roofing. As part of the Epwin Group Plc, we're proud to be part of a much larger family of successful businesses.

Benefits

• A competitive salary with the potential to earn a performance related bonus.
• 24 days annual leave, plus statutory bank holidays.
• 44 hour per week contract.
• Company pension.
• Generous staff discount.
• The chance to join a vibrant, progressive company that looks after their people.
• The opportunity to voice your ideas and help shape the future of the business.
• Real career prospects for the right people within any of the many businesses within the Epwin Group Plc.
• Enrolment within "Lifeworks" which entitles the employee to discounts at many high-street and online retailers as well as a wider range of additional benefits.
• Monthly awards where our people are recognised for outstanding contributions.
• On the job and on-line training. We invest in our people.