Branch Assistant

Epwin Group PLC; Reading; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Telus Health (Lifeworks)

24 days annual leave

Company pension

TELUS discounts

Cycle to Work

Monthly awards

On the job and on-line training

Job summary

Epwin Group PLC is recruiting for a Branch Assistant to join our busy trade counters and warehouses. You will work with the team to deliver excellent customer service, maintain high standards, and support health and safety compliance while handling multi‑drop deliveries.

The ideal candidate has a friendly, can‑do attitude, is IT literate, holds a full driving license, and may have forklift experience. We offer full training, 24 days holiday plus benefits and a clear career path within Epwin

Qualifications

• Experience in a trade counter environment would be preferred but not essential.
• Full training will be provided.
• 24 days annual leave plus statutory bank holidays.
• Company pension.

Responsibilities

• Works together with the team to provide excellent customer service.
• Help maintain high standards within the trade counter area and warehouse.
• Work with the Branch Manager and team to achieve branch performance targets.
• Provide cover in the branch when required.

Skills

Customer service

Forklift license

Driving license

IT literate

Health and safety

Job description

As part of the Epwin Group Plc, we’re proud to be part of a much larger successful family of businesses.

Our branches are a busy trade environment, and we pride ourselves on our knowledgeable and friendly teams – it’s one of the main reasons our customers return day after day! If you have an ambitious and enthusiastic outlook, we’d love to hear from you. You can expect a thorough company induction, supported every step of the way whilst you familiarise yourself with our business, the role and the products. With a blend of both hands-on and digital e-learning modules, we’re committed to supporting your career development.

Our trade counters Our trade counters are a positive and thriving environment where we put customers at the heart of everything we do and know that the team in our branches play a vital role in that. We are a growing, dynamic business and we’re looking for team players to grow with us. If you’ve got a can-do, will-do attitude and an eagerness to learn, you’re exactly the kind of person we’re looking for.

The role of a Branch Assistant:

• Works together with the team to provide excellent customer service.
• Help maintain high standards within the trade counter area and warehouse. Has a can-do/will-do attitude and able to work within a small team. Assist with health and safety compliance. Is competent with multi-drop deliveries.
• Work with the Branch Manager and the rest of the team to achieve branch performance targets. Provide cover in the branch when required.
• Our ideal Branch Assistant: Will have a friendly, welcoming attitude and have energy and passion that is required to deliver what our customers require. Be versatile and prepared to assist in all aspects of running the branch. Must have a full valid driving license.
• A forklift truck license would be preferable but if not, training will be provided. Previous experience in a driving role would be advantageous.
• Good organisational skills and be IT literate.

Experience in a trade counter environment would be preferred but not essential as the right attitude and drive will overcome any lack of this experience.

• Full training will be provided
• Previous driving experience
• What you’ll get 24 days annual leave, plus statutory bank holidays.
• Company pension.
• The chance to join a vibrant, progressive company that looks after their people. The opportunity to voice your ideas and help shape the future of the business.
• Real career prospects for the right people within any of the many businesses within the Epwin Group Plc. Enrolment within “TELUS” which entitles the employee to discounts at many high-street and online retailers as well as a wider range of additional benefits.
• Monthly awards where our people are recognised for outstanding contributions. On the job and on-line training.

We invest in our people.

EPW2

The Company

Epwin Group is one of the leading manufacturers and suppliers of low maintenance building products with some of the best-known manufacturing and service names in the sector.
We are one of the UK’s largest manufacturers and suppliers of windows, doors and fascia systems with some of the best-known manufacturing and service names in the sector.
The principal activities of the Group are the extrusion of PVC-U and roofline products as well as the manufacture of windows, doors, conservatories and sealed units. Group businesses also produce high quality cladding, guttering, decking and prefabricated GRP building components.
At Epwin, we believe our success has come from the hard work and dedication of our employee’s, we wouldn't be where we are today without them.

We take pride in our people

At Epwin, we believe our success has come from the hard work and dedication of our employee’s, we wouldn't be where we are today without them.

We’re interested in our future, constantly investing and innovating in new products, processes and our employee’s and we like to give back to our employee’s as much as they give us.

The Benefits

Telus Health (Lifeworks) is a confidential employee support platform to help employees and their family’s deal with life challenges.

Holidays

Your holiday entitlement will be detailed in your contract of employment.

Cycle to Work

Obtain a bike and/or cycling accessories to use for cycling to work whilst making income tax and National Insurance savings.