Assistant Manager

Five Guys; Crawley; On-site; GBP 30,000 - 35,000; Full time

Job summary

A popular burger restaurant chain is looking for an enthusiastic Assistant Manager in Crawley. In this role, you will lead teams, manage daily operations, and ensure every customer enjoys their experience. The position offers career growth with opportunities to advance to General Manager. The ideal candidate should possess strong leadership skills, an ability to drive sales, and a commitment to exemplary customer service. You will also benefit from a range of perks, including an achievable bonus scheme and employee discounts.

Benefits

Achievable bonus scheme

Paid breaks

Free burgers, fries, and shakes while on shift

33 Days paid holiday

Enhanced Maternity & Paternity Leave

Employee discount program

Development opportunities

Qualifications

• Demonstrated leadership and coaching skills.
• Ambition to grow and develop a career.
• Ability to lead teams while delivering excellent customer service.

Responsibilities

• Responsible for managing shift managers and crew.
• Support delivery of perfect burgers and fries.
• Ensure customer satisfaction with orders and experiences.

Skills

Experienced hands-on leadership skills

Customer service

Ability to drive sales and control costs

Team development

Job description

In every restaurant, you’ll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant’s results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.

Our Assistant Managers are there to demonstrate leadership, coaching and direction along with brining our values to life for their team and our customers.

REWARDS

• An achievable bonus scheme worth up to 15% of annual salary
• An additional Secret Shopper bonus worth up to £2,
• High Performer Awards and Bonus's
• Long service Love2Shop voucher reward - 5 years £, 10 years £1,
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries and shakes while on shift
• Life assurance
• All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay

OTHER AWESOME PERKS

• Days out and social events
• Invite to the annual Assistant Manager conference
• Team competitions – “Fry Cup” and “Olympics”
• Five Guys Perks – employee discount program
• Access to wellbeing support and employee assistance programme (EAP)
• Development opportunities to grow a career with us!
• Apprenticeships to gain recognised qualifications, skills and progression opportunities
• Enhanced Maternity & Paternity Leave
• Pension scheme

AS AN ASSISTANT MANAGER YOU'LL BE

• Responsible for Shift Managers and Crew
• Supporting the delivery of perfect burgers and fries
• Providing an “above and beyond” experience for your team while creating an awesome working environment where people are happy to come to work and have fun
• Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
• Leading from the front, you will be hands on working with the team on the line and on floor with customers
• Responsible for supporting your General Manager and delivering store results
• Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
• Running smooth day to day operations, thinking about long term plans
• Always leading with our values
• Developing your team to ensure there is a strong talent pipeline

AS AN ASSISTANT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT

• Perfect Burgers and Fries
• Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
• People – Experienced hands-on leadership skills
• Customer service

INCREDIBLE CAREERS WITH FIVE GUYS

• If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
• Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office.
• Five Guys isn’t just a job – it can be a career!