Assistant Manager

Mitchells & Butlers Leisure Retail Limited; Cardiff; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Progression opportunities

Restaurant discounts across brands

Team socials

Pension

Job summary

Mitchells & Butlers Leisure Retail Limited is seeking an Assistant Manager at Toby Carvery Whitchurch to support the General Manager in daily operations and lead a team to deliver outstanding guest experiences. You will mentor staff, uphold service standards and drive a positive, welcoming environment.

The role emphasizes people leadership, training, and delivering moments that WOW guests, ensuring consistent quality across meals and service in a busy high-street location.

Qualifications

• Experience leading a team in hospitality or retail.
• Strong communication and motivational skills.
• Proven ability to train and develop staff.

Responsibilities

• Support the General Manager in day-to-day operations.
• Train and inspire the team to deliver food, drink and service you can be proud of.
• Act as role model and guide development within the team.

Job description

As Assistant Manager at Toby Carvery - Whitchurch, you’ll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be!

Join us at Toby Carvery, they don’t call us the ‘home of the roast’ for nothing! Our Toby Carvery family make every visit personal; we love having fun and we truly care about making great memories for our guests. If you love Yorkies as much as we do, we want to hear from you.

WHAT’S IN IT FOR ME?

• Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS ASSISTANT MANAGER YOU’LL…

• Use your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around.
• Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Lead the team to deliver moments that WOW our guest, keeping them coming back.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.