Assistant Manager

Toby Carvery - Whitchurch; Cardiff; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

33% brand discount across all brands

20% discount for up to 5 friends and家

Pension

28 days paid holiday

Free shares

Gym membership discounts

Team socials

Job summary

Toby Carvery - Whitchurch is seeking an Assistant Manager to support the General Manager in daily operations and team leadership. You will mentor staff to deliver exceptional guest experiences, while ensuring smooth service and brand standards in a busy hospitality environment.

Join a team that values progression, employee benefits and a supportive workplace culture. The role offers competitive pay, pension, paid holidays and staff discounts within Mitchelin's & Butlers brands.

Qualifications

• Experience leading a hospitality team in a fast-paced environment.
• Excellent guest service and people skills.
• Ability to mentor and develop team members.

Responsibilities

• Support the General Manager in daily operations.
• Train and motivate the team to deliver great service.
• Be a role model and guide development within the team.
• Lead the team to create memorable guest experiences.

Skills

Management experience

Communication skills

Team leadership

Job description

As Assistant Manager at Toby Carvery - Whitchurch, you'll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be!

Join us at Toby Carvery, they don't call us the 'home of the roast' for nothing! Our Toby Carvery family make every visit personal; we love having fun and we truly care about making great memories for our guests. If you love Yorkies as much as we do, we want to hear from you.

WHAT'S IN IT FOR ME?

• Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Discounts on gym memberships.
• Team Socials - work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high‑street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS ASSISTANT MANAGER YOU'LL…

• Use your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around.
• Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Lead the team to deliver moments that WOW our guest, keeping them coming back.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help we make every guest feel truly welcome.

Compensation: Competitive salary