Assistant Manager

Pet Family Limited; Bracknell; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

35% staff discount on accessories

25% staff discount on food

20% discount in Dogwood Salons

Bonus scheme for the team

Ongoing training and development

Shirts and Jumpers provided

Job summary

Pets Corner Bracknell is seeking an Assistant Manager for a part-time role (25 hours across 4 days). You will lead by example, deliver exceptional customer service and support store performance while working closely with a small team.

We offer ongoing training, progression opportunities and staff discounts: 35% on accessories, 25% on food, 20% in Dogwood Salons, within a family-run environment that values wellbeing.

Qualifications

• Genuine interest in Pets Corner vision and values.
• Strong team focus with ability to lead and motivate.
• Willing to build relationships with customers and their pets.
• Desire for personal training and development.
• Willingness to learn and grow knowledge.
• Drive to work as part of a busy team with initiative.

Responsibilities

• Deliver exceptional customer service and go the extra mile.
• Identify products to meet customer needs and maximise sales.
• Lead by example to train and develop the team using Pets Corner Curriculum.
• Maintain store and product presentation standards.
• Keep pricing, promotions and merchandising up to date.
• Handle opening/closing duties and key holding.
• Manage inventory with deliveries and stock takes; investigate losses.
• Heavy lifting involved.

Skills

Team leadership

Customer service

Communication

Motivation

Adaptability

Job description

£12.87 per hour

Permanent

Part-time

Part Time - 25 hours over any 4 days a week.

We are currently recruiting for a Assistant Manager within our Pets Corner store based in Bracknell.

Pets Corner have grown into a larger company through the years, however it is still very much a family business at heart. We quickly identify individuals who are keen to progress and will provide them with the necessary training and experience to do so.

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Assistant Manager:

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands‑on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Assistant Manager:

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming a Assistant Manager with Pets Corner:

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.