Assistant Manager

Pet Family Limited; Bray; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Staff discount on accessories 35%

Staff discount on food 25%

20% in Dogwood Salons

Training and development

Bonus scheme

Job summary

Pets Corner is seeking an Assistant Manager for a Bracknell store. This part-time role involves 25 hours across 4 days a week, with responsibilities spanning customer service, team leadership, and store operations. You will drive sales, maintain merchandising standards and participate in staff training under our Pets Corner Curriculum.

A hands-on, customer-focused mindset is essential. We offer staff discounts, ongoing training, and a bonus scheme to reward performance.

Qualifications

• Team leadership experience and the ability to motivate others.
• Strong customer service skills with a friendly, helpful attitude.
• Ability to identify customer needs and upsell where appropriate.
• Proactive in driving sales and improving store performance.
• Hands-on leadership with use of the Pets Corner Curriculum for team development.

Responsibilities

• Delivering exceptional customer service
• Going 'the extra mile' for every customer
• Recommending the right products or services for our customers' needs
• Maximising sales and performance by identifying improvements
• Leading by example to motivate, train and develop your team using the Pets Corner Curriculum
• Maintaining high standards of store and product presentation
• Keeping pricing, promotions and merchandising up to date
• Key holding responsibilities, opening and closing of the store
• Maintaining inventory by checking deliveries, stocktakes and investigating losses

Skills

Team leadership

Customer service

Sales skills

Merchandising

Stock control

Job description

Part Time - 25 hours over any 4 days a week.

We are currently recruiting for a Assistant Manager within our Pets Corner store based in Bracknell.

Pets Corner have grown into a larger company through the years, however it is still very much a family business at heart. We quickly identify individuals who are keen to progress and will provide them with the necessary training and experience to do so.

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Assistant Manager:

• Delivering exceptional customer service
• Going 'the extra mile' for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands-on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Assistant Manager:

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming a Assistant Manager with Pets Corner:

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.