Assistant Manager

Pet Family Limited; Cobham; Hybrid; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Staff discount

Bonus scheme

Training and development

Wellbeing support

Uniform provided

Job summary

Pet Family Limited is seeking an Assistant Manager for a Pets Corner store in Cobham. The role is part-time, 30 hours over any 4 days per week, with a pay of £12.87 per hour. You will lead the team, deliver exceptional customer service and help maximise store performance.

Join a family-run business with extensive training, staff discounts and a supportive environment. The role involves heavy lifting and proactive store management.

Qualifications

• A genuine interest in the Pets Corner vision and values.
• Strong team focus with the ability to lead and motivate others.
• Willingness to build strong relationships with customers and their pets.
• Desire for continual training and personal development.
• Willingness to learn and grow knowledge in a busy store environment.
• Drive and determination to work as part of a team.

Responsibilities

• Delivering exceptional customer service.
• Going the extra mile for every customer.
• Recommending the right products or services for customers’ needs.
• Maximising sales and performance by identifying improvements.
• Lead by example, training and developing your team.
• Maintain store and product presentation to high standards.
• Keep pricing, promotions and merchandising up to date.
• Key holding responsibilities, opening and closing the store.
• Maintain inventory, check deliveries, stocktakes and investigate stock losses.

Skills

Team leadership

Customer service

Motivate others

Willingness to learn

Job description

£12.87 per hour

Permanent

Part-time

Part time - 30 hours over any 4 days a week.

We are currently recruiting for a Assistant Manager within our Pets Corner store based in Cobham.

Pets Corner have grown into a larger company through the years, however it is still very much a family business at heart. We quickly identify individuals who are keen to progress and will provide them with the necessary training and experience to do so.

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Assistant Manager:

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands-on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Assistant Manager:

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming a Assistant Manager with Pets Corner:

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.