Assistant Manager

Mitchells & Butlers PLC; Banbury; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Progression opportunities

Brand discounts across brands

Pension

28 days holiday

Free shares

Gym discounts

Team socials

Job summary

Mitchells & Butlers PLC, at the Ember Inns Easington, invites an Assistant Manager to lead daily operations and guest experiences. You will guide the team to deliver memorable moments while upholding brand standards and safety across the venue.

Join a people-focused business with strong progression, generous staff discounts, and a supportive pension and benefits package, designed to grow talent from within the organisation.

Qualifications

• Have previous experience and confidence in managing a team.
• Be a good communicator and deliver great service.
• Have a passion for hospitality and guest satisfaction.
• Be ready for anything the day throws at you (not literally).
• Be a role model of giving great service.

Responsibilities

• Be a champion of brand standards & ensure guest & team safety at all times.
• Support the General Manager in day-to-day running of the business.
• Lead the team to deliver moments that WOW our guest, keeping them coming back.
• Be the role model and guide training and development within the team.

Skills

Team leadership

Customer service

Communication

Guest experience

Job description

As Assistant Manager at the Easington, you’ll bring your experience to the table. From the moment you step through the door, you lead by example. You'll pull everything together to make sure our guests, and teams, have a great time.

Join us at Ember Inns, a local to be proud of. Think, traditional pub grub, roaring fires and real ales set at the heart of the community. If you want to be part of the Inn crowd.

WHAT’S IN IT FOR ME?

• Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS ASSISTANT MANAGER YOU’LL…

• Be a champion of brand standards & ensure guest & team safety at all times
• Support the General Manager in the day to day running of the business
• Lead the team to deliver moments that WOW our guest, keeping them coming back
• Be the role model and guide training and development within the team

WHAT DO I NEED?

It takes a mixture of ingredients to make the perfect dish, and our teams are no different. You’ll…

• Have previous experience and confidence in managing a team
• Have a passion for hospitality (if you know, you know!)
• Be a role model of giving great service
• Be a good communicator
• Be ready for anything the day throws at you (not literally)

At M&B we value the unique perspectives each person brings. We believe that by fostering a culture of inclusion, respect, and allyship, we create a sense of belonging, engagement and team work which are essential to delivering great guest experiences. Join us and be a part of a great team.