Assistant Manager

Wickes; Aberdeen City; On-site; GBP 25,000 - 35,000; Full time

Job summary

Wickes is seeking an Assistant Manager to lead and inspire a team in delivering exceptional customer service. The role involves managing store functions, resolving issues, and ensuring safety standards. Candidates should have experience in a fast-paced retail environment and a passion for excellent service.

Benefits

Up to 7.5% annual bonus

Up to £300 per month gain share bonus

Up to 10% employer pension contribution

Up to 35 days of annual leave

20% colleague discount

Save-as-you-earn scheme

Cashback health scheme

Cycle to work

Life assurance

Financial education & loans

Qualifications

• Experience managing in a fast-paced, customer-facing environment.
• Highly organized and passionate about delivering excellent service.
• Ability to inspire and lead a team.

Responsibilities

• Inspire colleagues to deliver the best customer experience.
• Assist across multiple store functions, including customer planning.
• Ensure safety standards are maintained.

Skills

Customer service

Organizational skills

Leadership

Job description

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The Role

An Assistant Manager is the go-to person in the store on shift. You will inspire your colleagues to deliver the best customer experience and help resolve issues. You will assist across multiple store functions, such as helping customers plan their bathrooms or managing deliveries, while ensuring safety standards are maintained.

About You

You should have experience managing in a fast-paced, customer-facing environment, be highly organized, and passionate about delivering excellent service while leading your team.

What We Can Offer You

Our culture emphasizes doing the right thing for our customers, planet, and people. We support your growth and aim to make your work experience rewarding.

• Up to 7.5% annual bonus and up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave, including bank holidays

Additional benefits include a 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial education & loans, and a discount platform with savings at various retailers and gyms.

We promote an inclusive workplace prioritizing colleagues' wellbeing. Flexible working options are available; please specify your preferences in your application.

Vacancy reference # 99275

Contact us for adjustments during the application or interview process. This form is only for reasonable adjustments. General inquiries or CV submissions cannot be processed through this link.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• Retail

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Locations: Westhill, Scotland; Peterculter, Scotland; Ellon, Scotland; Banchory, Scotland; Stonehaven, Scotland.