Assistant Lettings Manager

Leaders Romans Group; Cardiff; On-site; GBP 30,000 - 36,000; Full time

Job summary

Join a well-established property group as an Assistant Lettings Manager, where your expertise in the rental market will drive business growth. This role offers a dynamic environment, supporting the Lettings team while ensuring exceptional customer care and compliance with legal obligations. With a strong emphasis on professional development and career advancement, you will thrive in a supportive team culture. If you're motivated, tenacious, and ready to make an impact in the real estate industry, this is the perfect opportunity for you to shine.

Benefits

Employee Assistance Programme

Retail discounts

Regular awards & incentives

Generous holiday allowance

Structured training & support

Qualifications

• Experience in the rental market as a Senior Lettings Consultant or Assistant Manager.
• Proven track record in securing new business and customer care.

Responsibilities

• Grow lettings business and support the Lettings Manager in operations.
• Conduct viewings, secure property lets, and maintain legal compliance.

Skills

Senior Lettings Consultant experience

Listing & valuation experience

Strong negotiation skills

Customer service skills

Good telephone manner

Self-starter attitude

Full UK driving license

Job description

Job Title: Assistant Lettings Manager

Location: Pontcanna

Brand: Moginie James

Salary: up to £36,000 OTE

Hours: Monday - Friday 8:45am - 5:30pm, 1 in 2 Saturdays 9am - 1pm

About Moginie James:

Moginie James, as part of LRG, is a well-established and reputable property group in Wales. With a history rooted in providing exceptional property services, Moginie James has earned a commendable reputation for its commitment to professionalism, client satisfaction, and expertise in the local property market.

Job Summary and Key Responsibilities:

The ideal candidate for the position of Assistant Lettings Manager will be extremely motivated and career-driven, with experience in the current rental market.

Duties will include:

• Grow volume of new lettings business and income production to the branch.
• Support the Lettings Manager with directing and leading the operations of the Lettings team.
• Appraisal and instruction of residential rental properties.
• Accountable for quality of customer care.
• Meet and exceed targets for lettings business.
• Arrange and conduct viewing appointments and secure property lets.
• Work in accordance with all legal obligations without exception.
• Maintain up-to-date knowledge of available properties.
• Support and manage the overall success of the Lettings team.

Skills required:

• Prior experience working as a Senior Lettings Consultant or Assistant Manager, with a proven track record in securing new business.
• Listing & valuation experience.
• Strong negotiation skills.
• High level of customer service skills.
• Good telephone manner and positive attitude.
• Tenacity and be a self-starter with the drive to succeed.
• Be responsive to change.
• A full UK driving license.

What we can offer you:

• Proven track record for career growth and advancement within the company.
• Market-leading training and ongoing professional development.
• Supportive and collaborative team environment.

Benefits:

• Access to an Employee Assistance Programme including access to a virtual GP 24/7 and mental health first aiders.
• Retail discounts.
• Regular awards & incentives for top achievers.
• Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays.
• Structured training & support.

Moginie James, as part of LRG, is an equal opportunities employer and encourages candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.