Assistant Hospitality Manager

Venue 360 Ltd; Luton; On-site; GBP 28,000 - 31,000; Full time

Job summary

An exciting opportunity awaits as an Assistant Hospitality Manager at a vibrant venue committed to excellence in customer service. This role involves leading a talented team to deliver outstanding events, from weddings to private parties, while managing day-to-day operations and ensuring high service standards. Join a passionate team in a beautiful environment where your leadership skills can shine and your career can flourish. If you thrive in a dynamic setting and are ready to make a real impact, this is the perfect role for you!

Benefits

Free use of on-site gym

Pension plan

Uniform allowance

Ongoing training

Free food while on shift

Qualifications

• 1+ year of experience in event management and leading teams.
• Strong background in busy bar environments and cellar management.

Responsibilities

• Oversee day-to-day operations and ensure smooth service.
• Lead and motivate a team to exceed guest expectations.
• Manage event planning and execution for various events.

Skills

Event Management

Team Leadership

Customer Service

Bar Management

Cellar Management

Job description

Assistant Hospitality Manager

Salary: £28K – £31K + Bonus

Hours: 37.5 hours per week (Shift-based with 1.5 weekends off in four)

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, dynamic environment where no two days are the same? We have an exciting opportunity for an Assistant Hospitality Manager to join our award-winning, independent company. This is your chance to be part of a dedicated team that puts excellence at the heart of everything we do!

What We Offer:

• Competitive salary of £28K – £31K, plus bonus potential.
• Career progression – We’re committed to supporting your growth in the hospitality industry.
• Benefits package including:
• Free use of our on-site gym and leisure facilities
• Pension plan
• Uniform allowance
• Ongoing training to develop your skills
• Free food while on shift

About the Role:

As our new Assistant Hospitality Manager, you’ll work closely with the Hospitality Manager to deliver an outstanding range of events, from conferences and weddings to private parties and dinners. Your key responsibilities will include:

• Overseeing day-to-day operations across our Riverside venue and balcony bar, ensuring that everything runs smoothly.
• Leading and motivating a talented team to consistently exceed guest expectations.
• Managing a busy bar with a strong understanding of cellar management and drinks service.
• Taking charge of event planning and execution to create unforgettable experiences for our guests.

This is a hands-on role where you’ll get to lead from the front, ensuring that our high standards of service are maintained at all times.

What We’re Looking For:

We’re looking for a passionate and enthusiastic individual with:

• At least one year of experience in event management and leading teams in the hospitality industry.
• A strong background in managing busy bar environments, with a sound knowledge of cellar management.
• A proven ability to train and inspire a team to deliver outstanding customer service.
• A flexible, can-do attitude and the ability to work on a shift basis, including some weekends (typically 1.5 weekends off in four).

Why Join Us?

If you're looking for a role where you can develop your career in a vibrant and rewarding industry, with plenty of opportunities to grow and make a real impact, this is the job for you. Plus, you'll get to work at one of the most beautiful venues around, with an amazing team that’s passionate about what they do!

If you're ready to take your career to the next level and bring your energy, enthusiasm, and leadership skills to a thriving, customer-focused company, we’d love to hear from you.

Apply today and join our award-winning team!