Assistant Hospitality Manager

Searcys; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a prestigious hospitality firm as a Hospitality Manager, where you will lead events and private dining in a historic venue. This role offers the chance to build strong client relationships and lead a dedicated team to deliver exceptional service. You will play a key role in ensuring events run flawlessly, while adhering to all safety and legislative guidelines. With a rich history and established reputation, this opportunity not only allows you to be part of London's most prestigious events but also offers industry-leading benefits and a supportive work environment. If you are passionate about hospitality and eager to make a difference, this is the perfect role for you.

Benefits

50% discount across Searcys venues

Enrolment into the Searcys pension scheme

Up to 38 days annual leave

Access to everyday discounts

Employee assistance programme

Meals provided on shift

Cycle to work scheme

Your birthday off

A day off to volunteer

Qualifications

• Proven track record in building strong client relationships.
• Experience in Food & Beverage operations is essential.

Responsibilities

• Lead the events and private dining for the venue.
• Ensure all events run smoothly and meet client expectations.
• Adhere to legislative and safety guidelines.

Skills

Customer Care Skills

Time Management

Problem Solving

Team Player

Excellent Product Knowledge (Food/Beverage)

Leadership

Communication Skills

Job description

Full-time • Front of House • 40.00 Hours per week •

Searcys are looking for a Hospitality Manager for one of its City Based venues.

As a Hospitality Manager for Searcys you will lead on the events and private dining for the venue, you will have a proven track record in building strong relationships with clients and be able to lead a team to deliver quality service to our guests.

This role will be based in a B&I contract closely located to Barbican.

As a Hospitality Manager you will receive the following industry leading benefits:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 38 days annual leave (dependant on job role)
• Access to everyday discounts and communication portal
• Employee assistance programme
• Meals provided on shift when working within one of our venues
• Cycle to work scheme
• Your birthday off to celebrate in style
• A day off to volunteer / give back to the charity of your choice

Position: Full Time 40 Hours Contract

Salary: Competitive - plus overtime

Monday – Friday

Key responsibilities

• To support with the successful delivery of the Food & Beverage Events Operation
• Play an integral role in the successful delivery of events across the site
• To work with the Hospitality team to plan, organise and deliver a successful operation of our events
• Ensure all events run as per the schedules laid out
• Act as an allergy champion
• Build positive working relationships & communication methods with key departments
• To brief the Hospitality team on all aspects of the business and to oversee the running of all assigned events
• To meet clients and ensure their customer journey is flawless with meeting them on arrival, making sure that the event is as they require. Also ensuring that any changes/amendments on the day are communicated to the relevant people where necessary.
• To assist in the development of the operations waiting team, making sure that they adhere to standards set out
• To ensure that all legislative and Government guidelines are adhered to, including (but not exclusively) The Food Safety Act, Health and Safety at Work Act, the COSHH regulations, GDPR etc. within the areas of responsibility.
• To ensure the department/team are in compliance with Searcys cash handling and cashing up procedures and that any discrepancies are reported immediately to your line manager.
• To comply with all legal requirements with particular reference to (but not exclusively) fire regulations, security, licence requirements and any Local Authority or Client stipulations
• To make sure a coherent handover is submitted for the events and any issues escalated to the Hospitality Manager.
• Excellent product knowledge (food/beverage)
• Experience in F&B operations
• A positive demeanour and attitude to solve problems
• Leads by example by acting professionally at all times
• Takes the initiative
• Good time management
• Supportive / Team player
• Excellent customer care skills

We are the oldest caterer in the UK, having been founded in 1847, working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry.

A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging.

To find out more on the rich history of Searcys, please visit our website at www.searcys.co.uk.