Assistant Head Coach (Assistant Store Manager) - NIKE SELFRIDGES

NIKE, Inc.; City of Westminster; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Monthly bonus

Employee discounts

Pension & Share scheme

Leadership training

Job summary

Nike, Inc. in the United Kingdom is seeking a store leadership professional to drive a great shopping experience and service excellence for our consumers.

You will coordinate a diverse team, recruit and develop talent, and implement processes to boost sales, efficiency, and consumer satisfaction. The role requires extensive retail leadership experience, a passion for sport, and the ability to coach a strong team.

Qualifications

• Extensive retail experience including management experience.
• Passion for sports and / or sports fashion.
• Willingness to work evenings and weekends.
• Excellent English language skills (written and spoken).
• Ability to coach and develop a strong team.

Responsibilities

• Partner with Head Coach to create a unique shopping experience and deliver service excellence to our consumers.
• Coordinate, support and supervise a diverse team and ensure an excellent work atmosphere.
• Implement operational processes and tools to reach sales targets, optimize services and improve consumer satisfaction.
• Oversee departments such as Commercial, Athlete and Consumer Experience.
• Provide reports about store activities, local marketplace and consumer insights.
• Ensure store complies with Nike standards and guidelines.
• Collaborate with business partners across stores and HQ.
• Demonstrate passion for Nike and sport.

Skills

Retail leadership

Customer service

Communication

Team development

Shift work

Job description

• Cooperating with the Head Coach to create a unique shopping experience and deliver service excellence to our consumers.
• Coordinating, supporting and supervising a diverse team and ensuring an excellent work atmosphere (e.g. recruitment, development, performance management, staffing).
• Implementing operational excellent processes and tools to reach sales targets, optimize services and improve the consumer satisfaction as well as to increase efficiency and productivity.
• Overseeing various departments such as Commercial, Athlete and/or Consumer Experience.
• Supporting Head Coach in implementing NIKE's strategy in your store (e.g. sustainability, membership, digital services).
• Providing reports about store activities, local marketplace and consumer insights.
• Ensuring that the store complies with all NIKE standards and guidelines.
• Cooperating with your business partners across stores and HQ.
  A passion for NIKE and/or love of sport.
• Some experience in retail and/or leadership positions.
• Very good command of English language (written and spoken).
• Experience and competency in serving exceptional consumer service.
• Ability to coach and develop a strong team.
• Strong focus on communication.
• Flexibility to work in shifts and on weekends.

Qualifications:

• Extensive retail experience including experience in management.
• Enthusiasm and passion about sports and / or sports fashion.
• Availability to work evenings and weekends
  Attractive salary that evolves with the market and experience.
• Opportunity on receiving monthly bonus payments.
• Attractive online and in-store employee discounts.
• Attractive Benefits Package, Pension & Share scheme.
• Exciting development and career opportunities.
• Regular training on leadership, sales and products.
• A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I).
• Staff dress to represent NIKE and foster our team spirit.
• Access to sports activities.
• Opportunities to participate in unique NIKE moments.