Assistant GM, Holiday Park Ops & Guest Experience

Sun, Inc.; Aylesford; Vor Ort; GBP 32.000 - 40.000; Vollzeit

Benefits dieser Stelle

Generous holiday discounts across our

Discount at all park restaurants for你

Life Insurance coverage, including 24/

Free premium eye test voucher

Comprehensive Employee Assistance 送

Discounted gym memberships

Employee referral scheme

Sales referral scheme

Free expert mortgage advice

Company pension scheme

Zusammenfassung

Park Holidays UK is seeking a motivated and experienced Assistant General Manager to support daily operations across our holiday parks and help deliver outstanding guest experiences.

You will lead operations, develop revenue opportunities, and work closely with department heads to ensure smooth, compliant, and profitable park performance. DBS check is required as part of our safeguarding practices.

Qualifikationen

• Proven experience in a similar role, preferably within the hospitality or leisure industry.
• Strong leadership and team management abilities.
• Ability to work flexible hours, including weekends and holidays.

Aufgaben

• Assist in managing all operational aspects of the holiday park, including accommodation, facilities, and grounds, ensuring smooth daily operations.
• Ensure the highest standards of customer service are maintained throughout the park, fostering guest satisfaction and encouraging repeat business.
• Support the recruitment, training, and development of park staff, creating a positive, motivated, and high-performing team culture.
• Develop and implement strategies to drive revenue growth, improve occupancy rates, and maximise profitability across the park.
• Monitor and manage park budgets, ensuring financial targets are met and resources are used efficiently.
• Work closely with the Accommodation Manager to ensure all accommodations meet the highest standards, contributing to an exceptional guest experience.
• Ensure that all park operations comply with health and safety regulations, maintaining a safe environment for both guests and staff.
• Address guest complaints and issues promptly and professionally, ensuring a satisfactory resolution in line with company standards.
• Identify opportunities to improve operational efficiency across the park and implement best practices to enhance service delivery.
• Work closely with all department managers to ensure a cohesive and well-coordinated operation.

Jobbeschreibung

Park Holidays UK is seeking a motivated and experienced Assistant General Manager to support daily operations across our holiday parks and help deliver outstanding guest experiences.

You will lead operations, develop revenue opportunities, and work closely with department heads to ensure smooth, compliant, and profitable park performance. DBS check is required as part of our safeguarding practices.