Assistant Retail Manager – Holiday Park Operations

Sun, Inc.; North Tawton; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Holiday discounts

Restaurant discounts

Life insurance + GP service

Eye test voucher

Employee assistance programme

Gym discounts

Employee referral

Sales referral

Mortgage advice

Pension scheme

Job summary

Park Holidays UK is seeking a dynamic and motivated Assistant Retail Manager to join our team. This role oversees park retail operations, supporting the Retail Manager to ensure efficient and profitable daily activity while delivering excellent customer service.

Join a thriving hospitality environment with opportunities to develop skills, lead a team, manage stock and budgets, and contribute to a great guest experience across our parks.

Qualifications

• Experience in complex management, preferably in retail or hospitality.
• Knowledge of caravan or holiday park industry is desirable.
• Strong leadership and team management skills.
• Excellent verbal and written communication with customers and team.
• Proactive, able to work under pressure with good decision-making.
• Strong IT skills including Excel, Word, and email.

Responsibilities

• Assist the Retail Manager in recruiting, training, and managing the performance of the retail team, ensuring high levels of staff motivation and customer service.
• Support in controlling all retail aspects within the park, including beverage stock management, financial controls, and the maintenance of company equipment.
• Work towards achieving sales targets and operating within budgeted costs, helping to maximise profitability across all retail venues.
• Coordinate the ordering and rotation of stock from approved suppliers, organise regular stocktakes, and take appropriate action based on the results to ensure accurate inventory management.
• Assist in planning and implementing merchandising initiatives, encouraging sales through effective product marketing and display strategies.
• Manage the cellar to ensure the optimal quality of products, cleanliness, and safe storage, while minimising wastage.
• Ensure that all team members are well-versed in product knowledge, enabling them to provide excellent customer service and maximise sales opportunities.
• Assist in maximising bar and food sales opportunities by implementing effective sales strategies and ensuring excellent service standards.
• Assist in preparing, planning, and managing the budget for all resources within your area of responsibility, maintaining effective financial control.
• Deputise for the Retail Manager in their absence, ensuring the smooth running of retail operations and addressing any issues that arise.

Skills

Complex management

Retail hospitality knowledge

Leadership & team management

Communication skills

Proactive under pressure

IT skills: Excel/Word

Tools

Excel

Word

Job description

Park Holidays UK is seeking a dynamic and motivated Assistant Retail Manager to join our team. This role oversees park retail operations, supporting the Retail Manager to ensure efficient and profitable daily activity while delivering excellent customer service.

Join a thriving hospitality environment with opportunities to develop skills, lead a team, manage stock and budgets, and contribute to a great guest experience across our parks.