Assistant General Manager: Lead Guest Experience & Operations

Everyman; Salisbury; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Cinema tickets

Food & drink discount

Stream membership

Employee Assistance Programme

Wellbeing resources

Retail discounts

Cycle to Work Scheme

Staff events

Job summary

Everyman Salisbury is seeking an Assistant General Manager to lead our vibrant and friendly team, delivering the distinctive Everyman hospitality and guest experience.

You’ll provide visible leadership, drive operational excellence, and hold full P&L accountability, working with the Operations team to maximise revenue and KPI attainment.

If you’re passionate about hospitality and ready for a hands-on leadership role, we’d love to hear from you.

Qualifications

• Bring genuine passion for hospitality and team development.
• Be confident, energetic leaders with strong communication skills.
• Have a strong understanding of food, beverage, and guest experience.
• Demonstrate commercial awareness, initiative, and self-motivation.
• Have previous experience as a Venue Manager or General Manager within a customer-focused hospitality environment.

Responsibilities

• Lead and develop the venue team to deliver consistently excellent guest service
• Oversee all aspects of the venue’s commercial and operational performance
• Hold full P&L accountability and use financial insight to drive revenue and achieve KPIs
• Work closely with the Operations team to enhance service delivery and maximise business performance

Job description

Everyman Salisbury is seeking an Assistant General Manager to lead our vibrant and friendly team, delivering the distinctive Everyman hospitality and guest experience.

You’ll provide visible leadership, drive operational excellence, and hold full P&L accountability, working with the Operations team to maximise revenue and KPI attainment.

If you’re passionate about hospitality and ready for a hands-on leadership role, we’d love to hear from you.