Assistant General Manager — Lead Hospitality Team

The Bell and Crown; Warminster; On-site; GBP 36,000 - 38,000; Full time

Benefits offered by this job

50% off food across all our places

Monthly team rewards

£100 voucher on your birthday

Structured (or relaxed) training

Real opportunities to grow with the bu

Supplier trips & team days out

Job summary

The Bell & Crown in Warminster is seeking an Assistant General Manager to lead day-to-day pub operations, ensuring superb hospitality from kitchen to bar to floor. You will welcome guests, support the GM, and motivate the team to deliver exceptional service.

Ideal candidates bring hospitality experience, leadership ability, a love for people and a eye for detail. The role offers a hands-on, energetic environment with opportunities to grow within the business.

Qualifications

• Hospitality experience in a busy pub, restaurant, or bar.
• Leadership experience preferred.
• Love for people, food and drink.
• Prides themselves on getting the details right and making things happen.
• Positive, reliable, and ready to roll up your sleeves.
• Natural team player with energy and enthusiasm.

Responsibilities

• Leading the pub day-to-day, ensuring smooth operations from kitchen to bar to floor.
• Welcoming and hosting guests with warmth and energy.
• Supporting the General Manager to create a fun, safe, and professional workplace.
• Supervising, coaching, and motivating the team to deliver exceptional hospitality, every time.
• Running shifts, setting the standard for food, drinks, and hospitality.
• Handling bookings, guest requests, and feedback like a pro.
• Assist the GM in managing stock, cash, and admin so everything adds up and runs to plan.
• Keeping an eye on health, safety, and licensing compliance.
• Helping plan events, promotions, and ways to make every visit memorable.
• Ensuring guests leave happy and eager to return.

Skills

Hospitality experience

Leadership experience

People skills

Attention to detail

Team player

Job description

The Bell & Crown in Warminster is seeking an Assistant General Manager to lead day-to-day pub operations, ensuring superb hospitality from kitchen to bar to floor. You will welcome guests, support the GM, and motivate the team to deliver exceptional service.

Ideal candidates bring hospitality experience, leadership ability, a love for people and a eye for detail. The role offers a hands-on, energetic environment with opportunities to grow within the business.