Assistant General Manager: Drive Guest Experience & Growth

POPEYES UK CHICKEN & PIZZA LTD; Norwich; Sur place; GBP 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Performance bonus

Referral bonus

Holiday + birthday off

Free meals

Gym access

Retail discount

Tech discount

Learning platform

Career progression

Résumé du poste

POPEYES UK CHICKEN & PIZZA LTD is seeking an Assistant General Manager to lead a busy Popeyes restaurant, delivering exceptional guest experiences, quality food, and fast service.

You will support the GM, drive daily operations, ensure safety/compliance, recruit and develop talent, and foster a welcoming, energetic culture. A strong track record in branded fast-casual leadership is essential.

Qualifications

• Proven experience as an Assistant General Manager or Restaurant General Manager in a branded, high-volume QSR or fast-casual restaurant.
• Experience leading results through your teams, coaching, training and having honest conversations, where needed.
• Track record of hitting sales targets, managing P&L, and controlling costs.
• Experience with labour scheduling, stock management, and inventory systems.

Responsabilités

• Help run the restaurant and lead the team to deliver Popeyes’ outstanding food quality, speed of service, and guest experience standards
• Support your GM in building a winning plan and smashing performance goals
• Ensure full team compliance with food safety (HACCP), health & safety, and employment legislation
• Be the role model—set the tone, keep standards high, and inspire your team
• Create a warm, inclusive space where everyone feels welcome
• Recruit, develop and retain top talent—you’ll know how to build a dream team pipeline future talent
• Bring the Fun and keep the energy high, the service smooth, and the culture poppin’
• Take the reins when your GM is away + stay hungry for personal development—this is your stepping stone to future leadership

Connaissances

Leadership

P&L management

Coaching & training

People development

Sales targets

Labour scheduling

Inventory systems

Food safety HACCP

Outils

Inventory systems

Description du poste

POPEYES UK CHICKEN & PIZZA LTD is seeking an Assistant General Manager to lead a busy Popeyes restaurant, delivering exceptional guest experiences, quality food, and fast service.

You will support the GM, drive daily operations, ensure safety/compliance, recruit and develop talent, and foster a welcoming, energetic culture. A strong track record in branded fast-casual leadership is essential.