Restaurant Leader: Grow Teams & Elevate Guest Experience

POPEYES UK CHICKEN & PIZZA LTD; Birmingham; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

10% performance bonus

£1000 management referral bonus

30 days holiday + birthday day off

Free meals on shift + staff discount

Gym + retail discount, tech discount

Popeyes University learning platform

Job summary

Popeyes UK CHICKEN & PIZZA LTD in Birmingham is seeking an experienced Restaurant General Manager/ Assistant GM to lead the team, drive sales, and uphold Popeyes’ standards of quality, service, and safety.

You will partner with the GM to plan, coach, and develop a high-performing team, ensuring a welcoming environment and consistent guest experience. This role offers growth opportunities within Popeyes University and a dynamic fast-paced setting.

Qualifications

• Proven experience as an Assistant General Manager or Restaurant General Manager in a branded, high-volume QSR or fast-casual restaurant
• Experience leading results through your teams, coaching, training and having honest conversations, where needed
• Are excited by growth and ready to take the next step in your career
• Track record of hitting sales targets, managing P&L, and controlling costs
• Experience with labour scheduling, stock management, and inventory systems
• Strong people leadership, you've built teams and developed future leaders
• Ability to deliver quality, safety and cleanliness standards at all time
• The ability to adapt and thrive in a fast-paced, ever changing environment

Responsibilities

• Help run the restaurant and lead the team to deliver Popeyes’ outstanding food quality, speed of service, and guest experience standards
• Support your GM in building a winning plan and smashing performance goals
• Ensure full team compliance with food safety (HACCP), health & safety, and employment legislation
• Be the role model—set the tone, keep standards high, and inspire your team
• Create a warm, inclusive space where everyone feels welcome
• Recruit, develop and retain top talent—you’ll know how to build a dream team+ pipeline future talent
• Bring the Fun and keep the energy high, the service smooth, and the culture poppin’
• Take the reins when your GM is away + stay hungry for personal development—this is your stepping stone to future leadership

Skills

Proven GM experience

People leadership

Coaching & training

Sales targets & P&L

Labour scheduling

Stock management

Team development

Quality & safety

Adaptability

Job description

Popeyes UK CHICKEN & PIZZA LTD in Birmingham is seeking an experienced Restaurant General Manager/ Assistant GM to lead the team, drive sales, and uphold Popeyes’ standards of quality, service, and safety.

You will partner with the GM to plan, coach, and develop a high-performing team, ensuring a welcoming environment and consistent guest experience. This role offers growth opportunities within Popeyes University and a dynamic fast-paced setting.