Assistant General Manager (Agm)

Hawksmoor; England; Presencial; GBP 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid overtime on salaries

Tronc paid for every hour you work, w/

Free team meals on shift

50% off food at Hawksmoor for you and

Income protection and death in service

Paid annual volunteer days

Wagestream early wage access and tools

Referral bonuses from day one

Exclusive savings on travel, shopping

Restaurant welfare budget for snacks

Full training and progression pathways

Descripción de la vacante

Hawksmoor is seeking an Assistant General Manager to work alongside the General Manager on the restaurant floor, setting service standards and guiding teams to deliver exceptional hospitality.

This hands-on leadership role requires strong people management, commercial awareness and a passion for developing others while upholding Hawksmoor’s high standards.

Formación

• Experienced as an Assistant General Manager, Restaurant Manager or senior hospitality leader.
• Confident and inspiring people manager.
• Commercially aware and capable of driving performance.
• Calm and solutions-focused under pressure.
• Passionate about hospitality and developing others.
• Ambitious and values-led.

Responsabilidades

• Lead the overall restaurant operation alongside the General Manager.
• Set service standards and guest experience.
• Coach and develop managers and front-of-house team members.
• Lead shifts with professionalism and warmth.
• Drive performance through communication and operational focus.
• Support recruitment, training and succession planning.

Conocimientos

People management

Hospitality leadership

Guest experience

Operational focus

Recruitment

Descripción del empleo

Assistant General Manager

Since
2006, Hawksmoor has been the UK’s home of ethically sourced, grass-fed beef,
cooked over charcoal and paired with award-winning wines and cocktails. We’re
proud to be a certified B Corp, one of the most sustainable restaurant groups
in the industry, and to have been recognised as one of the Best Companies to
work for year after year.

As Assistant
General Manager at Hawksmoor, you’ll be a senior leader within the
restaurant, working closely with the General Manager to deliver exceptional
hospitality, develop high-performing teams and drive strong commercial results.
This is a hands-on leadership role where you’ll spend your time on the floor,
setting standards and supporting both guests and team members.

What You’ll Do

• Support
  the General Manager in leading the overall restaurant operation
• Take
  ownership of service standards and guest experience
• Coach
  and develop managers and front-of-house team members
• Lead
  shifts with confidence, setting the tone for professionalism and warmth
• Drive
  performance through strong communication and operational focus
• Support
  recruitment, training and succession planning

Who You Are

• Experienced
  as an Assistant General Manager, Restaurant Manager or senior hospitality
  leader
• A
  confident and inspiring people manager
• Commercially
  aware and comfortable driving performance
• Calm
  and solutions-focused under pressure
• Passionate
  about hospitality and developing others
• Ambitious
  and values-led

Our Values

Welcome
Everyone

We create warm, inclusive
spaces where people feel genuinely welcome.

Work Hard and Be Nice to People

We set high standards and treat
each other with kindness and respect.

Hit Hawksmoor Standards

We care deeply about quality and
consistency every day.

Keep Evolving

We stay curious, open to feedback and always looking
to improve.

Benefits

• Paid
  overtime on salaries
• Tronc
  paid for every hour you work, including holidays and breaks
• Free
  team meals on shift
• 50%
  off food at Hawksmoor for you and your loved ones
• Income
  protection and death in service cover
• Paid
  annual volunteer days
• Wagestream
  early wage access and financial wellbeing tools
• Referral
  bonuses from day one
• Exclusive
  savings on travel, shopping and experiences
• Restaurant
  welfare budget for snacks, drinks and support
• Full
  training and development with clear progression pathways

We’re
building a team that reflects the richness and diversity of the communities we
serve. At Hawksmoor, we welcome everyone and believe in creating a workplace
where individuality is celebrated, kindness is key and high standards are met
together. If this role excites you but you don’t meet every requirement, please
apply anyway. You might be exactly who we’re looking for.