Assistant General Manager (Agm)

Hawksmoor Air Street; England; Presencial; GBP 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid overtime

Tronc pay for every hour worked

Free team meals on shift

50% off food for you and your loved-

Income protection

Volunteer days

Wage access and financial wellbeing

Referral bonuses from day one

Exclusive savings on travel, shopping

Welfare budget for snacks and drinks

Full training and progression pathways

Descripción de la vacante

Hawksmoor Air Street is seeking an Assistant General Manager to lead on the floor in partnership with the General Manager, delivering hospitality that exceeds guest expectations while mentoring and developing the front-of-house team.

In this hands-on senior role you’ll set service standards, drive performance, recruit and train staff, and ensure consistent delivery of Hawksmoor’s elevated dining experience in a fast-paced environment.

Formación

• Experience as an Assistant General Manager, Restaurant Manager or senior hospitality leader.
• Strong people management and leadership skills.
• Commercially aware with ability to drive performance.
• Calm, solutions-focused leadership under pressure.
• Passion for hospitality and developing others.
• Ambitious and values-driven.

Responsabilidades

• Support the General Manager in leading the overall restaurant operation.
• Take ownership of service standards and guest experience.
• Coach and develop managers and front-of-house team members.
• Lead shifts with confidence, setting the tone for professionalism and warmth.
• Drive performance through strong communication and operational focus.
• Support recruitment, training and succession planning.

Conocimientos

People management

Floor leadership

Hospitality excellence

Guest experience

Commercial acumen

Calm under pressure

Descripción del empleo

Assistant General Manager

Since2006, Hawksmoor has been the UK’s home of ethically sourced, grass-fed beef, cooked over charcoal and paired with award-winning wines and cocktails. We’re proud to be a certified B Corp, one of the most sustainable restaurant groups in the industry, and to have been recognised as one of the Best Companies to work for year after year.

As Assistant General Manager at Hawksmoor, you’ll be a senior leader within the restaurant, working closely with the General Manager to deliver exceptional hospitality, develop high-performing teams and drive strong commercial results. This is a hands-on leadership role where you’ll spend your time on the floor, setting standards and supporting both guests and team members.

What You’ll Do

• Support the General Manager in leading the overall restaurant operation
• Take ownership of service standards and guest experience
• Coach and develop managers and front-of-house team members
• Lead shifts with confidence, setting the tone for professionalism and warmth
• Drive performance through strong communication and operational focus
• Support recruitment, training and succession planning

Who You Are

• Experienced as an Assistant General Manager, Restaurant Manager or senior hospitality leader
• A confident and inspiring people manager
• Commercially aware and comfortable driving performance
• Calm and solutions-focused under pressure
• Passionate about hospitality and developing others
• Ambitious and values-led

Our Values

Welcome Everyone We create warm, inclusive spaces where people feel genuinely welcome.

Work Hard and Be Nice to People We set high standards and treat each other with kindness and respect.

Hit Hawksmoor Standards We care deeply about quality and consistency every day.

Keep Evolving We stay curious, open to feedback and always looking to improve.

Benefits

• Paid overtime on salaries
• Tronc paid for every hour you work, including holidays and breaks
• Free team meals on shift
• 50% off food at Hawksmoor for you and your loved ones
• Income protection and death in service cover
• Paid annual volunteer daysWagestream early wage access and financial wellbeing tools
• Referral bonuses from day one
• Exclusive savings on travel, shopping and experiences
• Restaurant welfare budget for snacks, drinks and support
• Full training and development with clear progression pathways

We’re building a team that reflects the richness and diversity of the communities we serve. At Hawksmoor, we welcome everyone and believe in creating a workplace where individuality is celebrated, kindness is key and high standards are met together. You might be exactly who we’re looking for.