Assistant General Manager (AGM)

Hawksmoor; City of Westminster; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Paid overtime

Tronc paid for every hour worked

Free team meals on shift

50% off food for you and loved ones

Income protection

Paid annual volunteer days

Wagestream early wage access

Referral bonuses

Exclusive savings on travel, shopping

Welfare budget for snacks and drinks

Full training and progression paths

Job summary

Hawksmoor in Westminster is seeking an Assistant General Manager to be a senior leader on the floor, partnering with the General Manager to deliver exceptional hospitality. You’ll set standards, support guests and team members, and cultivate high-performing front-of-house teams.

You’ll spend time on the floor, driving guest experiences and coaching managers while ensuring strong commercial results and a collaborative, values-led culture.

Qualifications

• Experienced as an Assistant General Manager, Restaurant Manager or senior hospitality leader.
• Confident and inspiring people manager.
• Commercially aware and comfortable driving performance.
• Calm and solutions-focused under pressure.
• Passionate about hospitality and developing others.
• Ambitious and values-led.

Responsibilities

• Support the General Manager in leading the overall restaurant operation.
• Take ownership of service standards and guest experience.
• Coach and develop managers and front-of-house team members.
• Lead shifts with confidence, setting the tone for professionalism and warmth.
• Drive performance through strong communication and operational focus.
• Support recruitment, training and succession planning.

Skills

People management

Hospitality leadership

Guest experience

Commercial awareness

Calm under pressure

Developing others

Job description

Assistant General Manager

Since2006, Hawksmoor has been the UK’s home of ethically sourced, grass-fed beef,cooked over charcoal and paired with award-winning wines and cocktails. We’reproud to be a certified B Corp, one of the most sustainable restaurant groupsin the industry, and to have been recognised as one of the Best Companies towork for year after year.

As AssistantGeneral Manager at Hawksmoor, you’ll be a senior leader within therestaurant, working closely with the General Manager to deliver exceptionalhospitality, develop high-performing teams and drive strong commercial results. This is a hands-on leadership role where you’ll spend your time on the floor,setting standards and supporting both guests and team members.

What You’ll Do

• Supportthe General Manager in leading the overall restaurant operation


• Takeownership of service standards and guest experience


• Coachand develop managers and front-of-house team members


• Leadshifts with confidence, setting the tone for professionalism and warmth


• Driveperformance through strong communication and operational focus


• Supportrecruitment, training and succession planning

Who You Are

• Experiencedas an Assistant General Manager, Restaurant Manager or senior hospitalityleader


• Aconfident and inspiring people manager


• Commerciallyaware and comfortable driving performance


• Calmand solutions-focused under pressure


• Passionateabout hospitality and developing others


• Ambitiousand values-led

Our Values

WelcomeEveryoneWe create warm, inclusivespaces where people feel genuinely welcome.

Work Hard and Be Nice to PeopleWe set high standards and treateach other with kindness and respect.

Hit Hawksmoor StandardsWe care deeply about quality andconsistency every day.

Keep EvolvingWe stay curious, open to feedback and always lookingto improve.

Benefits

• Paidovertime on salaries


• Troncpaid for every hour you work, including holidays and breaks


• Freeteam meals on shift


• 50%off food at Hawksmoor for you and your loved ones


• Incomeprotection and death in service cover


• Paidannual volunteer days


• Wagestreamearly wage access and financial wellbeing tools


• Referralbonuses from day one


• Exclusivesavings on travel, shopping and experiences


• Restaurantwelfare budget for snacks, drinks and support


• Fulltraining and development with clear progression pathways

We’rebuilding a team that reflects the richness and diversity of the communities weserve. At Hawksmoor, we welcome everyone and believe in creating a workplacewhere individuality is celebrated, kindness is key and high standards are mettogether.