Assistant General Manager (AGM)

Hawksmoor Air Street; Greater London; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Paid overtime

Tronc paid

Free team meals

50% off food

Income protection

Volunteer days

Wagestream access

Referral bonuses

Savings benefits

Welfare budget

Training & progression

Job summary

Hawksmoor Air Street is seeking an Assistant General Manager to join our senior leadership team. You will work closely with the General Manager to deliver outstanding hospitality, drive commercial results and develop high-performing teams on the restaurant floor.

This hands-on role requires calm leadership, excellent guest focus, and a track record of coaching and mentoring managers and front-of-house staff in a busy dining environment.

Qualifications

• Experience as Assistant General Manager or senior hospitality leader.
• Proven ability to coach and develop managers and front-of-house teams.
• Comfortable driving performance and guest satisfaction in a busy restaurant.

Responsibilities

• Support the General Manager in leading the overall restaurant operation.
• Take ownership of service standards and guest experience.
• Coach and develop managers and front-of-house team members.
• Lead shifts with confidence, setting the tone for professionalism and warmth.
• Drive performance through strong communication and operational focus.
• Support recruitment, training and succession planning.

Skills

Leadership

Team management

Guest experience

Operational excellence

Recruitment

Communication

Job description

Assistant General Manager

Since 2006, Hawksmoor has been the UK’s home of ethically sourced, grass-fed beef, cooked over charcoal and paired with award-winning wines and cocktails. We’re proud to be a certified B Corp, one of the most sustainable restaurant groups in the industry, and to have been recognised as one of the Best Companies to work for year after year.

As Assistant General Manager at Hawksmoor, you’ll be a senior leader within the restaurant, working closely with the General Manager to deliver exceptional hospitality, develop high-performing teams and drive strong commercial results. This is a hands-on leadership role where you’ll spend your time on the floor, setting standards and supporting both guests and team members.

What You’ll Do

• Support the General Manager in leading the overall restaurant operation
• Take ownership of service standards and guest experience
• Coach and develop managers and front-of-house team members
• Lead shifts with confidence, setting the tone for professionalism and warmth
• Drive performance through strong communication and operational focus
• Support recruitment, training and succession planning

Who You Are

• Experienced as an Assistant General Manager, Restaurant Manager or senior hospitality leader
• A confident and inspiring people manager
• Commercially aware and comfortable driving performance
• Calm and solutions-focused under pressure
• Passionate about hospitality and developing others
• Ambitious and values-led

Our Values

Welcome Everyone

We create warm, inclusive spaces where people feel genuinely welcome.

Work Hard and Be Nice to People

We set high standards and treat each other with kindness and respect.

Hit Hawksmoor Standards

We care deeply about quality and consistency every day.

Keep Evolving

We stay curious, open to feedback and always looking to improve.

Benefits

• Paid overtime on salaries
• Tronc paid for every hour you work, including holidays and breaks
• Free team meals on shift
• 50% off food at Hawksmoor for you and your loved ones
• Income protection and death in service cover
• Paid annual volunteer days
• Wagestream early wage access and financial wellbeing tools
• Referral bonuses from day one
• Exclusive savings on travel, shopping and experiences
• Restaurant welfare budget for snacks, drinks and support
• Full training and development with clear progression pathways

We’re building a team that reflects the richness and diversity of the communities we serve. At Hawksmoor, we welcome everyone and believe in creating a workplace where individuality is celebrated, kindness is key and high standards are met together.

Compensation: Competitive salary