Assistant General Manager

David Lloyd Group

United Kingdom

Remote

GBP 40,000 - 43,000

Full time

2 days ago
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Benefits offered by this job

Free Club Membership
Discount on food and drinks
Discounts on Swimming, Tennis Lessons,
Wagestream App – Get paid on demand
Benefits Suite

Job summary

David Lloyd Group is seeking an Assistant General Manager to oversee operations across multiple UK clubs, in collaboration with the General Manager. You will drive guest experience, staff performance and financial planning to achieve targets while ensuring safety and compliance.

The role emphasizes managing large operational facilities, leading diverse teams, and delivering a premium member experience seven days a week. Attractive benefits and career progression opportunities are included.

Qualifications

  • Experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
  • Experience leading multiple functions with varied challenges and goals, or across multiple departments.
  • Experience of financial planning and management.
  • Passionate about customer service.

Responsibilities

  • Lead and operate the club in partnership with the General Manager to meet targets and deliver an exceptional member experience.
  • Ensure day-to-day operations, health & safety and compliance across the club.
  • Drive initiatives to enhance member satisfaction and staff performance.

Skills

People management
Customer service
Financial planning
Operational leadership
Team leadership

Job description

## Assistant General ManagerApply: Birmingham: Lichfield: Worcester: Solihull Cranmore: Coventry: Full time: Posted Today: End Date: November 8, 2026 (9 days left to apply): JR016160£40-£43k**Would you like to join Europe’s leading premium health and wellness group?**Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Assistant General Manager to join our team!Assistant General Managers are people-focused and have full accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week.You will work closely with the General Manager to implement strategies to drive club targets and member experience, alongside ensuring a smooth operation making sure day to day health & safety and compliance regulations are adhered to for everyone in the club.**We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.**Some of our perks:* **Free Club Membership** for you and your family!* **Discount** on food and drinks.* Discounts on Swimming, Tennis Lessons, and Personal Training.* Opportunities for **Career Advancement** through internal training and development.* **Wagestream App**: Get paid on demand!* Access to our **Benefits Suite**.About you:As Assistant General Manager, we are looking for someone who:* Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).* Experience leading a variety of functions with variable challenges and goals, or across variable depts.* Experience of financial planning and management.* Passionate about customer service.If you do not meet 100% of the requirements but feel you would thrive from this role we would love to hear from you**Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!** Birmingham, Coventry, Lichfield, Solihull Cranmore, Worcester### About usWith over 150 clubs across the UK & Europe, David Lloyd Clubs is the leading premium health & wellness group.
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