assistant general manager

wagamama; Stevenage; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Annual bonus up to £3,000

Share of tips

50% off for friends + family

Free meals on shift

Early access to earned pay with Wagest

26 weeks full pay + 13 weeks half pay:

Discounts at TRG brands (Brunning &amp

Pension scheme

Holiday and training

Cycle to work scheme

Discounted gym memberships

Long service awards

Disability confident employer

Job summary

wagamama is looking for an assistant general manager to partner with the general manager in running a vibrant, high-performing restaurant. You will join a team that thrives on pace, care, and a Kaizen mindset to keep improving guest experiences.

You will coach your team, solve problems quickly, and help individuals grow while leading with empathy in a fast-moving environment. This role offers growth toward general management with strong development opportunities.

Qualifications

• Work closely with the general manager to run a vibrant, high-performing restaurant.
• Support and coach the team to feel seen, supported, and proud.
• Jump into service, solve problems quickly, and keep energy high.
• Lead with empathy and edge to unite the team.
• Embrace Kaizen mindset to continuously improve processes.

Responsibilities

• Co-create a calm, efficient dining floor during peak hours.
• Coach and develop team members toward greater responsibility.
• Ensure exceptional guest experiences through pace and accuracy.

Job description

assistant general manager | full time

assistant general manager | full time

at wagamama, food is life.

we care deeply about fresh ingredients, service with pace, and the kind of leadership that lifts everyone up. as assistant general manager, you’ll bring the calm in the chaos, the rhythm to the rush, and the support your team needs to thrive

What You’ll Be Doing

• working shoulder-to-shoulder with your general manager to run a vibrant, high-performing restaurant
• helping your team feel seen, supported, and proud of what they do
• jumping into service, solving problems fast, and keeping energy high
• coaching your team to grow, not just hit targets
• thinking with a kaizen mindset - constantly spotting the little ways we can do things better, then making them happen

you’ll love this role if you...

• lead with empathy and a bit of edge
• bring people together so the team moves as one
• love the idea of growing into a general manager
• thrive in fast-paced places where no two days are the same
• believe food brings people together, and restaurants can be places of real connection

What You’ll Get

• a culture that backs your growth, wellbeing + individuality
• up to £3,000 annual bonus
• a share of tips*
• 50% off for friends + family
• free meals on shift
• early access to earned pay with wagestream
• 26 weeks full pay + 13 weeks half pay for new parents
• 30% off at other TRG brands (brunning & price pubs, barburrito + more)

in addition to this, we offer the usual benefits such as: pension scheme, holiday, training, cycle to work scheme, retail + leisure discounts, discounted gym memberships + long service awards

we’re proud to be a disability confident employer. no matter where you’re from or who you are, you’ve got a seat at our bench

Feed Yourself, Feed Others

• 100% of tips go to our teams. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way