assistant general manager

wagamama ltd; Hurley; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

£3,000 annual bonus

Tips share

50% off for friends + family

Free meals on shift

Growth & wellbeing culture

Job summary

wagamama is seeking an Assistant General Manager (full time) in Hurley, United Kingdom. In this role you will work closely with the General Manager to run a vibrant, high-performing restaurant, while ensuring the team feels supported and valued.

You will actively participate in service, resolve issues swiftly, coach staff for growth, and apply a Kaizen mindset to improve daily operations. Join a culture that fosters growth, wellbeing, and collaboration.

Qualifications

• Proven leadership capabilities in a fast-paced restaurant environment.
• Ability to coach and develop teams to perform at a high level.
• Comfort with a Kaizen approach to continuous improvement.

Responsibilities

• Work with the General Manager to run a vibrant, high-performing restaurant.
• Support and develop your team to feel seen and proud of their work.
• Jump into service, solve problems quickly, and keep energy levels high.
• Coach the team to grow and advance beyond targets.
• Apply continuous improvement mindset to daily operations.

Skills

Leadership

People management

Coaching

Kaizen mindset

Empathy

Job description

assistant general manager |full time

at wagamama, food is life. we care deeply about fresh ingredients, service with pace, and the kind of leadership that lifts everyone up. as assistant general manager, you’ll bring the calm in the chaos, the rhythm to the rush, and the support your team needs to thrive

what you’ll be doing

• working shoulder-to-shoulder with your general manager to run a vibrant, high-performing restaurant
• helping your team feel seen, supported, and proud of what they do
• jumping into service, solving problems fast, and keeping energy high
• coaching your team to grow, not just hit targets
• thinking with a kaizen mindset - constantly spotting the little ways we can do things better, then making them happen

you’ll love this role if you...

• lead with empathy and a bit of edge
• bring people together so the team moves as one
• love the idea of growing into a general manager
• thrive in fast-paced places where no two days are the same
• believe food brings people together, and restaurants can be places of real connection

what you’ll get

• a culture that backs your growth, wellbeing + individuality
• up to £3,000 annual bonus
• a share of tips*
• 50% off for friends + family
• free meals on shift