Assistant General Manager

SSP Group; Greater London; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Colleague discount - up to 50%

Friends & Family discount 20%

Access to digital GPs, 24/6 helpline

Wellbeing support and family-friendly

Share incentive plan (SIP)

Apprenticeships and ongoingDevelopment

Job summary

SSP Group is looking for an inspirational Assistant General Manager to join our team in the United Kingdom. You will support the General Manager and lead the team to deliver exceptional customer service and operational excellence.

Be passionate, mentor the team, and ensure the highest standards of brand quality and safety for customers and staff. This role requires strong leadership, communication, and adaptability to excel in a fast-paced environment.

Qualifications

• Previous QSR experience is required.

Responsibilities

• Support the General Manager and lead the team to deliver exceptional customer service and operational excellence.
• Maintain the highest standards of brand quality and safety for customers and team.
• Mentor and train the team to grow and excel; communicate effectively and clearly; stay adaptable and resilient.

Skills

Leadership

Team management

Customer service

Communication

Adaptability

Job description

If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.

As Assistant General Manager, you'll be rewarded with a competitive salary of £35,000 p.a. and enjoy:

• Colleague discount - up to 50%
• Friends & Family discount 20% (T&C apply does not apply to all brands)
• Access to digital GPs, 24/6 helpline for you & family
• Wellbeing support and family- friendly leave
• Variety of networks to support you, Neurodiversity, LGBTQ and many more
• Life assurance
• Apprenticeships and ongoing development opportunities
• Share incentive plan (SIP)

We're looking for an inspirational Assistant General Manager to join our team. You'll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence.

• Be passionate and dedicated and a strong support to the General Manager.
• Have the highest standards of brand quality and safety for our customers and team.
• Be an inspiration to the team to deliver outstanding customer service and loyalty.
• Mentor and train the team to grow and excel.
• Have proven experience and confidence in leading a team.
• Set an example of excellent service skills.
• Communicate effectively and clearly.
• Be adaptable and resilient in any situation.
• Previous QSR experience is required

SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

Start the best part of your journey with us!