Assistant General Manager

SSP Group; Guildford; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Colleague discount - up to 50%

Discounted parking

Friends & Family discount 20%

Help at Hand - digital GPs & 24/7 helP

Wellbeing support through Retail Trust

Life assurance

Apprenticeships and development

Share incentive plan (SIP)

Job summary

SSP Group in the United Kingdom is seeking an inspirational Assistant General Manager. The role is full-time (40 hours per week, five days out of seven) with shifts across weekdays, weekends and bank holidays between 5am and 7pm, to deliver outstanding customer service and operational excellence.

You will lead and support your manager and team, mentoring staff, upholding brand quality and safety, and driving loyalty through exceptional service.

Qualifications

• Be passionate and dedicated and a strong support to the General Manager.
• Have the highest standards of brand quality and safety for our customers and team.
• Be an inspiration to the team to deliver outstanding customer service and loyalty.
• Mentor and train the team to grow and excel.
• Have proven experience and confidence in leading a team.
• Set an example of excellent service skills.
• Communicate effectively and clearly.
• Be adaptable and resilient in any situation.

Responsibilities

• Be passionate and dedicated and a strong support to the General Manager.
• Have the highest standards of brand quality and safety for our customers and team.
• Be an inspiration to the team to deliver outstanding customer service and loyalty.
• Mentor and train the team to grow and excel.
• Have proven experience and confidence in leading a team.
• Set an example of excellent service skills.
• Communicate effectively and clearly.
• Be adaptable and resilient in any situation.

Job description

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If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.

This role isFull time (40 hours pw worked 5 days of 7)you will be required to work flexibly across weekdays, weekends and bank holidaysbetween the hours of 5am - 7pm.

As Assistant General Manager, you'll be rewarded with a competitive salaryand enjoy:

• Colleague discount - up to 50%
• Discounted parking
• Friends & Family discount 20% (T&C apply does not apply to all brands)
• Help at Hand - which includes access to digital GPs, 24/7 helpline for you & family
• Wellbeing support through Retail Trust and family-friendly leave
• Variety of networks to support you, Neurodiversity, LGBTQ and many more
• Life assurance
• Apprenticeships and ongoing development opportunities
• Share incentive plan (SIP)

We're looking for an inspirational Assistant General Manager to join our team. You'll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence.

• Be passionate and dedicated and a strong support to the General Manager.
• Have the highest standards of brand quality and safety for our customers and team.
• Be an inspiration to the team to deliver outstanding customer service and loyalty.
• Mentor and train the team to grow and excel.
• Have proven experience and confidence in leading a team.
• Set an example of excellent service skills.
• Communicate effectively and clearly.
• Be adaptable and resilient in any situation.

SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

Start the best part of your journey with us!