Assistant General Manager

SSP; City of Westminster; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Colleague discount 50%

Friends & Family discount 20%

Digital GP access

Wellbeing support

Diversity networks

Life assurance

Development opportunities

Share incentive plan

Job summary

SSP in Westminster is seeking an inspirational Assistant General Manager to support the General Manager and lead daily operations. You will champion exceptional customer service, oversee a team, mentor staff, and uphold brand quality and safety standards.

This role rewards dedication with a competitive salary and career development opportunities. Join a diverse team across hospitality and travel, contributing to a culture of service excellence and continuous improvement within a globally

Qualifications

• Previous QSR experience required.
• Strong leadership and mentoring skills.

Responsibilities

• Support the General Manager to deliver exceptional customer service.
• Lead and mentor the team to grow and excel.
• Maintain high standards of brand quality and safety.
• Communicate effectively with colleagues and customers.
• Be adaptable and resilient in any situation.

Skills

QSR experience

Job description

If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.

As Assistant General Manager, you'll be rewarded with a competitive salary of £32,000 p.a. and enjoy:

• Colleague discount - up to 50%
• Friends & Family discount 20% (T&C apply does not apply to all brands)
• Access to digital GPs, 24/7 helpline for you & family
• Wellbeing support and family-friendly leave
• Variety of networks to support you, Neurodiversity, LGBTQ and many more
• Life assurance
• Apprenticeships and ongoing development opportunities
• Share incentive plan (SIP)

We're looking for an inspirational Assistant General Manager to join our team. You'll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence.

• Be passionate and dedicated and a strong support to the General Manager.
• Have the highest standards of brand quality and safety for our customers and team.
• Be an inspiration to the team to deliver outstanding customer service and loyalty.
• Mentor and train the team to grow and excel.
• Have proven experience and confidence in leading a team.
• Set an example of excellent service skills.
• Communicate effectively and clearly.
• Be adaptable and resilient in any situation.
• Previous QSR experience is required

SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

Start the best part of your journey with us!