Assistant Food and Beverage Manger

Celtic Manor Resort; Cardiff; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Career development training from day 1

Discounts on food & beverage and hotel

Discounted leisure membership

Free GP virtual appointment service

24/7 wellbeing helpline

NEST pension scheme

Social Club

Staff appreciation events

Monthly and end-of-year awards

Job summary

The Parkgate Hotel, Cardiff is seeking an experienced Assistant Food & Beverage Manager to support the leadership of our busy F&B operation and help deliver exceptional service at every guest touchpoint. You will coach the team, drive standards and ensure the smooth day-to-day running of the outlet, while maintaining a guest-centric approach.

Working alongside the Outlet Manager, you will manage staffing, coordinate with chefs and other departments, monitor quality and compliance with licensing,

Qualifications

• Previous supervisory or management experience within a hotel, restaurant, bar or hospitality venue.
• A genuine passion for delivering exceptional guest experiences.
• Experience leading, motivating and developing teams.
• Strong operational knowledge of Food & Beverage service.
• Excellent communication and organisational skills.
• Experience working within a busy, guest-focused environment.
• The confidence to make decisions and lead from the front.
• A hands-on approach with the ability to remain calm under pressure.
• Good understanding of food safety, health & safety and licensing requirements.
• Experience managing rotas, stock control and service delivery would be advantageous.

Responsibilities

• Support the day-to-day management and operation of the Food & Beverage outlet.
• Lead,coach and inspire a team to deliver outstanding guest experiences.
• Ensure service standards consistently exceed guest expectations.
• Monitor guest feedback and implement improvements where required.
• Support recruitment, onboarding and team development initiatives.
• Manage staffing levels and assist with departmental scheduling.
• Work closely with chefs and other departments to ensure seamless service.
• Ensure compliance with licensing, food safety, health & safety and company standards.
• Monitor stock levels and contribute to effective cost control.
• Lead by example, creating a positive and engaging working environment.
• Support the achievement of departmental targets and business objectives.

Skills

Leadership

Team leadership

Team development

Communication

Organisational skills

Food & Beverage service

Food safety

Health & safety

Licensing requirements

Rotas management

Stock control

Job description

JOB TITLE - ASSISTANT FOOD &BEVERAGE MANAGER DEPARTMENT – Food &Beverage CONTRACT TYPE – Full Time Permanent RATE OF PAY – Competitive Salary HOURS – Full Time, including evenings, weekends and bank holidays LOCATION – The Parkgate Hotel, Cardiff ID – req6892

OVERVIEW

Join the ‘GreatestStory in Hospitality’ by becoming one of our Food & Beverage ‘HospitalityHeroes' at The Parkgate Hotel, Cardiff's finest luxury hotel.

Situated in the heartof the city, The Parkgate Hotel combines historic grandeur with contemporaryluxury, offering unforgettable dining and hospitality experiences for ourguests. We're looking for an experienced and passionate Assistant Food &Beverage Manager to support the leadership of our Food & Beverageoperation and help deliver exceptional service at every guest touchpoint.

This is an excitingopportunity for a natural leader who enjoys developing teams, creatingmemorable guest experiences, and thriving in a fast-paced hospitalityenvironment. Working alongside the Outlet Manager, you'll play a key role indriving standards, supporting team development and ensuring the smoothday-to-day running of the outlet.

OUR IDEAL HERO WILLHAVE

• Previoussupervisory or management experience within a hotel, restaurant, bar orhospitality venue
• Agenuine passion for delivering exceptional guest experiences
• Experienceleading, motivating and developing teams
• Strongoperational knowledge of Food & Beverage service
• Excellentcommunication and organisational skills
• Experienceworking within a busy, guest-focused environment
• Theconfidence to make decisions and lead from the front
• Ahands-on approach with the ability to remain calm under pressure
• Goodunderstanding of food safety, health & safety and licensingrequirements
• Experiencemanaging rotas, stock control and service delivery would be advantageous

IMPLEMENTING OUR‘YES, WE CAN' PHILOSOPHY, YOU WILL

• Supportthe day-to-day management and operation of the Food & Beverage outlet
• Lead,coach and inspire a team to deliver outstanding guest experiences
• Ensureservice standards consistently exceed guest expectations
• Monitorguest feedback and implement improvements where required
• Supportrecruitment, onboarding and team development initiatives
• Managestaffing levels and assist with departmental scheduling
• Workclosely with chefs and other departments to ensure seamless service
• Ensurecompliance with licensing, food safety, health & safety and companystandards
• Monitorstock levels and contribute to effective cost control
• Leadby example, creating a positive and engaging working environment
• Supportthe achievement of departmental targets and business objectives

BE RECOGNISED ANDREWARDED

As one of our ‘Hospitality Heroes' you will receive a host of Company benefits such as:

• Accessto career development training from day one
• Discountson food & beverage and hotel stays
• Discountedleisure membership
• FreeGP virtual appointment service
• 24/7wellbeing helpline
• NESTpension scheme
• SocialClub
• Staffappreciation events
• Monthlyand end-of-year awards

GROW WITH US

As a CelticCollection employee, you will be able to say:

• I am equipped, trained and supported to do THE BEST JOB I CAN
• I am PROUD to be part of The Celtic Collection and would RECOMMENDIT TO OTHERS
• I work in an INCLUSIVE, FRIENDLY, POSITIVE AND CONSTRUCTIVE environment
• I am encouraged to LEARN, GROW AND DEVELOP and to try new things inmy role
• I am THANKED AND RECOGNISED for the work I do, and my VIEWS ANDIDEAS ARE VALUED
• I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO ITEVERY DAY

In accordance with UKimmigration legislation, all applicants must have the legal right to live andwork in the United Kingdom. Successful candidates will be required to provideoriginal documentation to verify their eligibility to work in the UK prior toemployment, in line with Home Office guidance.

The Celtic Collectionis committed to being an equal opportunities employer. We welcome applicationsfrom all individuals regardless of age, disability, gender identity, maritalstatus, race, religion or belief, sex, or sexual orientation.