Assistant Food and Beverage Manager

Formby Hall Golf Resort and Spa; Sefton; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Share of service charge

Meals on duty

Career development and apprenticeships

Discounted hotel stays and dining

Exclusive shopping discounts

Team events and long-service recognit

Free car parking

Supportive, high-performing team

Job summary

Formby Hall Golf Resort & Spa in the North West of England is seeking an Assistant Food & Beverage Manager to lead day-to-day F&B operations across resort outlets, events and weddings, in collaboration with the F&B Manager. You’ll drive high service standards, engage the team and contribute to commercial performance.

The role requires hands-on leadership, strong communication, and a focus on guest experience, food safety and cost control.

Qualifications

• Minimum supervisory or junior management experience in hospitality.
• Strong leadership and communication skills.
• Hands-on approach with passion for guest service.
• Good understanding of food safety and health & safety standards.
• Commercial awareness with ability to manage costs.

Responsibilities

• Support the smooth running of all F&B outlets including restaurant, bar, weddings, and meetings & events.
• Lead shifts, ensuring service standards are consistently delivered.
• Actively manage service periods, resolving any operational challenges promptly.
• Supervise and support supervisors and front-line team members; assist with recruitment and training.
• Drive team engagement, maintain high standards of cleanliness and presentation.
• Assist in coordination of meetings, conferences and events; collaborate with kitchen and events teams.

Skills

Leadership

Guest service

Operations

Cost control

Recruitment

Training

Communication

Food safety

Health & safety

Job description

As Assistant Food & Beverage Manager, you play a key supporting role in delivering smooth day to day F&B operation across the resort. This includes restaurants, bars, meetings & events, and weddings. This role is ideal for a passionate hospitality professional who thrives in a fast-paced environment and is looking to develop their leadership career. Working closely with the Food & Beverage Manager, you will play a key role in the day-to-day operation of the department, ensuring high standards of service, team engagement, and commercial performance.

What You'll Do - Operations

• Support the smooth running of all F&B outlets including restaurant, bar, weddings, and meeting & events
• Lead shifts, ensuring service standards are consistently delivered
• Actively manage service periods, resolving any operational challenges promptly

Team Leadership

• Supervise and support supervisors and front-line team members
• Assist with recruitment, onboarding, and ongoing training
• Drive team engagement, performance, and a positive working culture
• Conduct briefings and ensure clear communication across shifts

Guest Experience

• Deliver a visible and proactive presence on the floor
• Handle guest feedback and complaints professionally and efficiently
• Ensure all guest interactions reflect the company's service standards

Financial & Commercial

• Support cost control measures including labour, stock, and wastage
• Assist in achieving departmental revenue targets through upselling and promotions
• Monitor stock levels and support ordering processes

Compliance & Standards

• Ensure compliance with food safety, hygiene, and health & safety regulations
• Maintain high standards of cleanliness, presentation, and service
• Support internal and external audits where required

Events & Functions

• Assist in the coordination and delivery of meetings, conferences, and events
• Work closely with the kitchen and events teams to ensure seamless service, Consistent delivery of high guest satisfaction scores across all F&B outlets
• Strong control of payroll and cost of sales in line with budget expectations
• Well-executed weddings and events with positive guest feedback
• High team engagement, retention, and development within the department
• A visible, hands-on leadership presence across the operation
• Continuous improvement in service standards and operational efficiency

The Perks

• Share of service charge
• Meals whilst on duty
• Opportunities for training and career development, including apprenticeships
• Discounted hotel stays and dining for you and your loved ones
• Exclusive shopping discounts via our benefits platform
• Team member events and long-service recognition
• Free car parking
• A supportive, inclusive, and high-performing team environment

Equal Opportunities We are proud to be an equal opportunity employer and welcome applicants from all backgrounds. Diversity and inclusion are at the heart of our REACH values. Right to Work Applicants must have the legal right to live and work in the UK. Proof of documentation will be required in line with the Asylum and Immigration Act 1996.

Requirements

• Previous experience in a supervisory or junior management role within hospitality
• Strong leadership and communication skills
• A hands-on approach with a passion for delivering excellent guest service
• Good understanding of food safety and health & safety standards
• Commercial awareness and the ability to manage costs effectively
• Flexibility to work evenings, weekends, and holidays as required

About the Resort

At Formby Hall Golf Resort & Spa, we combine luxury, leisure, and exceptional hospitality in the heart of the North West. We create memorable moments for every guest, every time - from exceptional dining experiences to flawless weddings and high-quality events.

Our REACH People Values

• Respect - We treat every guest and colleague with kindness and dignity
• Excellence - We go the extra mile to deliver outstanding service
• Accountability - We take ownership of our actions and deliver on our promises
• Cooperation - We work together as one team to achieve success
• Honesty - We act with integrity and transparency at all times