Assistant Food and Beverage Manager

The Imperial London Hotels Limited; Greater London; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

28 days holiday

ILH Training Academy

Holiday Purchase Scheme

Uniform dry-cleaning

Season Ticket Loan

Pension

Job summary

Imperial London Bloomsbury Hotel is seeking an Assistant Food & Beverage Manager to support the F&B Manager in delivering exceptional guest experiences at Holiday Inn Bloomsbury Hotel. The role covers overseeing beverage operations, staff leadership, and ensuring health and safety compliance across shifts.

You will drive guest satisfaction, manage stock and costs, and work closely with operational teams to maintain high standards in a busy hospitality setting.

Qualifications

• Experience in fast-paced hospitality environments.
• Proven ability to motivate and develop staff.
• Strong guest service and beverage operations knowledge.

Responsibilities

• Oversee bar services and beverages, ensuring smooth operations and guest satisfaction.
• Coordinate with F&B Manager and other teams on performance and issues.
• Respond to guest feedback promptly and professionally.
• Manage stock ordering and inventory for each outlet; ensure equipment is ready for service.
• Analyze daily sales and beverage costs; plan forecasts for revenue opportunities.

Skills

Leadership

Communication

Team management

Customer service

Attention to detail

Job description

Assistant Food & Beverage Manager

Holiday Inn Bloomsbury Hotel

£32,900 + Benefits

40 hours (5 Days out of 7 Days weekly rota)

Nestled in Russell Square in the vibrant heart of Bloomsbury, London. Our newly acquired and refurbished IHG Brand, Holiday Inn Bloomsbury Hotel with 317 rooms. It's a lively place to be, offering a Starbucks ground floor coffee bar, Media Lounge & co-working space area and the Stylish Artful Critic Bar, 13 Meeting Rooms and 1 Ballroom.

Putting our guests at the heart of everything you do, you make it your mission to ensure that you and your team deliver an exceptional guest experience and memorable stay. You will be supporting the Food & Beverage Manager in overseeing the food & beverage operations and ensuring high standards of service, compliance to health and safety practices, whilst maximising guest satisfaction consistently on each shift.

Key Duties

• Oversee Bar services and maintain responsibility for beverages in these spaces, ensuring that all functions run smoothly, and customer requirements are met.
• Liaise regularly with F&B Manager and operational teams both front of house and back of house on departmental performance and that they are updated on information or issues.
• Receive and respond to all customer feedback ensuring satisfaction regularly ensuring all guest feedback is dealt with in a professional and efficient manner.
• Take responsibility for stock ordering and inventory for each outlet, ensure that all equipment and materials are ready for service.
• Review daily sales and beverage costs and track against budget, plan and forecast future sales and revenue opportunities.

What We’d Like From You

• Previous experience gained as Head Bartender or Assistant Bar Manager within a fast-paced environment with a passion for all things food and beverage.
• A Passion for hospitality - you are all about creating memorable experiences that leaves our guests wanting to come back again and again.
• Personable and engaging able to build rapport easily, with great communication skills both with internal departments and guests alike.
• Excellent attention to detail.
• Not afraid to roll up your sleeves you can multi-task and also adapt to changing priorities, keeping a calm approach when under pressure.
• You will be a natural leader, with the ability to motivate, develop and coach the teams skills to reach their full potential.

What You’ll Get In Return

• 28 days holiday, rising to 33 with length of service
• Access to ILH Training Academy programmes, apprenticeships and supported study
• Holiday Purchase Scheme
• Complimentary uniform dry-cleaning, plus discounted personal dry-cleaning
• Interest-free Season Ticket Loan
• Workplace Pension
• Team member flat rate and 50% friends and family hotel discount
• 50% discount across ILH F&B outlets
• Discounted drinks at Blooms Café
• Employee-funded Health Cash Plan
• Local Bloomsbury discounts
• Early Pay access
• Shopping discounts with selected retailers
• Salary sacrifice schemes including nursery care, cycle to work, and technology
• Access to mental health first-aiders, wellbeing support and the Employee Assistance Programme
• You can explore additional benefits here.

About Us

With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride

We are the Imperial London Family of Hotels, a family-run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. So, if you’re ready to bring your expertise to support us with our new chapter,