Assistant Facilities Manager

Ty Hafan; Sully; On-site; GBP 34,000 - 38,000; Full time

Benefits offered by this job

Holiday entitlement 30 days + 2

Group Pension Scheme 5%

Life assurance

Employee wellbeing support

24/7 online GP

Healthcare cash plan

Cycle to work

Tech, mobile & will writing schemes

Discounted gym membership

Free secured parking

Job summary

Ty Hafan is seeking an Assistant Facilities Manager to lead the operational delivery of facilities services and health and safety across the hospice estate. You will manage a small team and external contractors from Head Office, ensuring compliant, efficient services on-site five days a week.

The role requires hands-on leadership, strong contractor management, and a proactive safety culture. Based at Head Office, occasional site coordination and oversight of maintenance will be essential.

Qualifications

• Health & Safety Qualification (IOSH or NEBOSH).
• Experience leading a team in a multi-site FM environment with soft and hard services.
• Strong people management to develop staff and volunteers.
• Experience facilitating statutory and regulatory building compliance and inspection schedules.
• Experience coordinating health & safety with risk assessments and incident management.
• Solid knowledge of Facilities, Property and Health and Safety legislation.
• Flexible, adaptable, solution-focused approach and good communication.

Responsibilities

• Lead day-to-day delivery of facilities services across all sites, supervising staff and volunteers.
• Manage contractor performance, procurement, and supplier relationships for value and quality.
• Oversee maintenance programmes, coordinating work to minimise disruption to hospice operations.
• Ensure statutory and regulatory compliance across the estate with inspections and actions.
• Drive health and safety coordination, risk assessments, and safe cultures among staff and contractors.
• Manage budgets and report performance and risks to Head of Estates and Facilities.

Skills

IOSH or NEBOSH

Team leadership

People management

Regulatory compliance

Health & safety coordination

Legislation knowledge

Communication skills

Problem solving

Job description

Vacancy type: Paid Vacancy

Function: Facilities & Estates

Location: Head Office - Sully

Salary: £34,281 - £38,149 (depending on experience)

Contract type: Permanent

Contract hours: Full time

Weekly hours: 37.5 hours (5 days) Monday to Friday (based on site at Head Office)

Closing Date: 27/09/2026

Ref No: 1112

About the role

The Assistant Facilities Manager leads the operational delivery of facilities services and day-to-day health and safety compliance across the Ty Hafan estate. Reporting to the Head of Estates and Facilities, the post holder line manages a small team, as well as a range of external contractors to deliver planned and reactive maintenance, statutory compliance, soft services and core health and safety processes across all sites.

This is a hands-on management role, requiring strong leadership of contractors, suppliers, staff and volunteers, acting as the visible point of contact for site users.

The role is based at our Head Office and requires attendance onsite Monday to Friday 9.00am - 5.00pm.

Key responsibilities

• Leading and managing the day-to-day delivery of facilities services across all sites, supervising directly employed staff and volunteers to ensure high standards of service delivery.
• Managing contractor performance and supplier relationships, including procurement, contract review and ensuring value for money and quality of work.
• Overseeing planned and reactive maintenance programmes, prioritising and coordinating work to minimise disruption to hospice operations.
• Managing statutory and regulatory compliance across the estate, maintaining inspection and audit schedules and ensuring timely close-out of actions.
• Leading on health and safety coordination, including risk assessments, incident management and embedding a positive safety culture among staff, contractors and volunteers.
• Managing budgets and expenditure relating to facilities and maintenance activity, reporting performance and risks to the Head of Estates and Facilities.

About you

As the ideal candidate you will have/be:

• Health & Safety Qualification (IOSH or NEBOSH).
• Experience of working as part of a team in a multi-site Facilities Management environment managing soft and hard services, effectively managing reactive and planned maintenance tasks and contract procurement and supplier management.
• Good people management skills, able to develop and motivate others to succeed.
• Experience of facilitating statutory and regulatory building compliance and maintaining inspection schedules.
• Experience of health & safety coordination as well as identifying potential risk and opportunities, creating and evaluating risk assessments.
• Sound knowledge of Facilities, Property and Health and Safety legislation.
• Flexible, adaptable and solution focused, with a methodical approach to work.
• Excellent communication and service delivery skills.

Our employee benefits

• Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays
• Group Personal Pension Scheme with an employer contribution of 5%
• Life assurance- death in service benefit
• Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
• Unlimited access to a 24/7 online GP as well as a range of other health experts
• Healthcare Cash Plan - claim back the cost for appointments and treatment such as dental, optical or physio
• Cycle to work scheme
• Technology, mobile phone and will writing schemes
• Discounted gym membership and shopping discounts
• Free secured parking.

Ty Hafan's ambition

Ty Hafan's ambition is that when a child's life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.

At Ty Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families' homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition - we know that everyone plays a huge part in making sure that no family faces their child's short life alone.

Our Vision

A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose

No family should have to face the unimaginable loss of t