Assistant F&B Manager: Guest Experience & Operations

Mount Royal Hotel Edinburgh; City of Edinburgh; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Career growth

Online training & learning platform

Staff incentives

Job summary

Mount Royal Hotel Edinburgh by The Unlimited Collection is seeking an engaging Assistant Food and Beverage Manager to lead Front of House and work closely with the Food and Beverage Manager to deliver memorable guest experiences.

You will manage daily operations, support events, mentor teams and uphold service standards while driving commercial performance across restaurant and catering activities in a 4-star setting.

Qualifications

• Experience managing Front of House and Kitchen teams in a hospitality setting.
• Proven ability to work in a 4-star hotel restaurant, Rosette experience preferred.
• Strong communication, organization, multitasking and problem-solving skills.
• Leadership experience with team mentoring and staff development.

Responsibilities

• Daily Operations: Manage the daily operations of Front of House and Kitchen teams, oversee restaurant dinner service, and provide catering updates in hotel operations meetings.
• Business Development: Assist in developing business plans, identify commercial opportunities, and seek innovative ways to enhance guest experience and maximize income.
• Event Support: Offer operational support to the Events Team, manage event bookings and resource allocation through planning and rotas.
• Team Management: Recruit, train, mentor, and lead Front of House and Back of House staff, ensuring adherence to company standards and motivation for customer-focused service.
• Service Standards: Develop and maintain guest service standards, train the team in service delivery, and address non-compliance issues.
• Financial Management: Manage supplier relationships, oversee stock control and pricing, support financial performance, and maintain financial and administrative records.

Skills

Hospitality leadership

Customer service

Communication & organization

Team leadership

Job description

Mount Royal Hotel Edinburgh by The Unlimited Collection is seeking an engaging Assistant Food and Beverage Manager to lead Front of House and work closely with the Food and Beverage Manager to deliver memorable guest experiences.

You will manage daily operations, support events, mentor teams and uphold service standards while driving commercial performance across restaurant and catering activities in a 4-star setting.