Assistant Food & Beverage Manager

Mount Royal Hotel Edinburgh; City of Edinburgh; Vor Ort; GBP 28.000 - 38.000; Vollzeit

Benefits dieser Stelle

Career growth

Online training & learning platform

Staff incentives

Zusammenfassung

Mount Royal Hotel Edinburgh by The Unlimited Collection is seeking an engaging Assistant Food and Beverage Manager to lead Front of House and work closely with the Food and Beverage Manager to deliver memorable guest experiences.

You will manage daily operations, support events, mentor teams and uphold service standards while driving commercial performance across restaurant and catering activities in a 4-star setting.

Qualifikationen

• Experience managing Front of House and Kitchen teams in a hospitality setting.
• Proven ability to work in a 4-star hotel restaurant, Rosette experience preferred.
• Strong communication, organization, multitasking and problem-solving skills.
• Leadership experience with team mentoring and staff development.

Aufgaben

• Daily Operations: Manage the daily operations of Front of House and Kitchen teams, oversee restaurant dinner service, and provide catering updates in hotel operations meetings.
• Business Development: Assist in developing business plans, identify commercial opportunities, and seek innovative ways to enhance guest experience and maximize income.
• Event Support: Offer operational support to the Events Team, manage event bookings and resource allocation through planning and rotas.
• Team Management: Recruit, train, mentor, and lead Front of House and Back of House staff, ensuring adherence to company standards and motivation for customer-focused service.
• Service Standards: Develop and maintain guest service standards, train the team in service delivery, and address non-compliance issues.
• Financial Management: Manage supplier relationships, oversee stock control and pricing, support financial performance, and maintain financial and administrative records.

Kenntnisse

Hospitality leadership

Customer service

Communication & organization

Team leadership

Jobbeschreibung

Overview

Mount Royal Hotel Edinburgh by The Unlimited Collection is seeking an engaging Assistant Food and Beverage Manager with a passion for great hospitality. You will report to the Food and Beverage Manager, supporting and working towards providing guests with a memorable experience.

Responsibilities

• Daily Operations: Manage the daily operations of Front of House and Kitchen teams, oversee restaurant dinner service, and provide catering updates in hotel operations meetings.
• Business Development: Assist in developing business plans, identify commercial opportunities, and seek innovative ways to enhance guest experience and maximize income.
• Event Support: Offer operational support to the Events Team, manage event bookings and resource allocation through planning and rotas.
• Team Management: Recruit, train, mentor, and lead Front of House and Back of House staff, ensuring adherence to company standards and motivation for customer-focused service.
• Service Standards: Develop and maintain guest service standards, train the team in service delivery, and address non-compliance issues.
• Financial Management: Manage supplier relationships, oversee stock control and pricing, support financial performance, and maintain financial and administrative records.

Qualifications

• Experienced Hospitality Leader: Managerial experience in hospitality and 4-star hotel restaurants, with preferred experience in a Rosette environment.
• Customer Centric: Strong customer service skills, confident and courteous manner, with experience handling complaints and requests.
• Excellent Communicator and Organizer: Clear and concise communication, outstanding organizational skills, and ability to multitask and troubleshoot.
• Team Leader: Proven team leading skills, well-organized, outgoing, and service-minded.

Benefits

• Genuine career opportunities within our business.
• Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities.
• Staff incentives when you and the team perform.

About Us

The Unlimited Collection is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.

A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties.