Assistant Employee Relations Advisor - ER Support

WSP; Leeds; On-site; GBP 30,000 - 40,000; Full time

Job summary

WSP is seeking an Assistant Employee Relations Advisor to provide timely, practical first-line ER support to People Managers across the UK & Ireland. You will handle a portfolio of low-medium complexity ER cases, coach managers on policies, and assist with documentation and case management in a fast-paced ER team.

You will help address people issues early, ensuring consistent policy application and a positive employee experience while supporting wider ER projects and data requests.

Qualifications

• Experience in an HR/employee relations environment.
• Strong knowledge of UK employment policies and lifecycle processes.
• Ability to handle confidential information with discretion.
• Strong communication and stakeholder management abilities.

Responsibilities

• Provide first-line Employee Relations support to People Managers across the UK & Ireland.
• Manage a caseload of low–medium complexity ER cases and assist with case management.
• Advise managers on policies and processes and provide coaching.
• Prepare ER documentation, letters and meeting packs with accurate records.
• Escalate complex or high-risk cases to ER Partner as needed.
• Support ER projects including restructures, TUPE transfers and redundancy programmes.
• Assist with DSARs and data requests for the legal team.
• Assist with management information, reporting and ER service delivery tracking.

Skills

Employee relations

Customer service

Stakeholder management

Verbal & written communication

IT skills (MS Office & HR systems)

Tools

MS Office

HR systems

Job description

WSP is seeking an Assistant Employee Relations Advisor to provide timely, practical first-line ER support to People Managers across the UK & Ireland. You will handle a portfolio of low-medium complexity ER cases, coach managers on policies, and assist with documentation and case management in a fast-paced ER team.

You will help address people issues early, ensuring consistent policy application and a positive employee experience while supporting wider ER projects and data requests.