Assistant Employee Relations Advisor

WSP; Leeds; On-site; GBP 30,000 - 40,000; Full time

Job summary

WSP is seeking an Assistant Employee Relations Advisor to provide timely, practical first-line ER support to People Managers across the UK & Ireland. You will handle a portfolio of low-medium complexity ER cases, coach managers on policies, and assist with documentation and case management in a fast-paced ER team.

You will help address people issues early, ensuring consistent policy application and a positive employee experience while supporting wider ER projects and data requests.

Qualifications

• Experience in an HR/employee relations environment.
• Strong knowledge of UK employment policies and lifecycle processes.
• Ability to handle confidential information with discretion.
• Strong communication and stakeholder management abilities.

Responsibilities

• Provide first-line Employee Relations support to People Managers across the UK & Ireland.
• Manage a caseload of low–medium complexity ER cases and assist with case management.
• Advise managers on policies and processes and provide coaching.
• Prepare ER documentation, letters and meeting packs with accurate records.
• Escalate complex or high-risk cases to ER Partner as needed.
• Support ER projects including restructures, TUPE transfers and redundancy programmes.
• Assist with DSARs and data requests for the legal team.
• Assist with management information, reporting and ER service delivery tracking.

Skills

Employee relations

Customer service

Stakeholder management

Verbal & written communication

IT skills (MS Office & HR systems)

Tools

MS Office

HR systems

Job description

What if you could shape a career as unique as you?

At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and opportunities to work with diverse, talented individuals who will help you expand your horizons.

This is an opportunity to join our Employee Relations team in a full-time permanent position as an Assistant Employee Relations Advisor.

A little more about your role…

Provide timely, practical and customer-focused first-line Employee Relations support to People Managers across the UK & Ireland. Working in a fast-paced environment, you will manage a portfolio of low-medium complexity level employee relations cases while supporting the wider ER team with case management, advisory and project activity.

The role focuses on helping managers address people issues at an early stage, ensuring policies are applied consistently and supporting a positive employee experience through effective coaching and guidance.

• Manage a caseload of employee relations matters including sickness absence, probation and informal performance concerns.
• Support managers with absence management, including return-to-work discussions, phased returns and Occupational Health referrals.
• Provide guidance to managers on people policies and procedures, helping them navigate day-to-day employee matters confidently and consistently.
• Prepare employee relations documentation, letters and meeting packs, ensuring records are accurate and maintained appropriately.
• Escalate complex, sensitive or high-risk cases to the ER Partner where appropriate.
• Support wider ER projects, including the administration involved with organisational change, restructures, TUPE transfers and redundancy programmes.
• Supporting the legal team with data subject access requests (DSARs).
• Assist with management information, reporting and case tracking to support effective ER service delivery.
• Take notes at formal meetings and support ER Partners and Advisors with more complex casework.
• Support the continuous improvement of ER processes, guidance and manager resources.
• Work collaboratively with Global HR Services, HR Business Partners and the wider HR team to deliver an excellent employee experience.

What we will be looking for you to demonstrate…

• Experience working within an HR (Employee Relations) environment.
• Good understanding of employment policies and employee lifecycle processes.
• Experience managing confidential and sensitive information appropriately.
• Strong customer service and stakeholder management skills.
• Ability to prioritise a very busy and varied workload whilst maintaining high levels of accuracy.
• Strong verbal and written communication skills with the confidence to provide guidance to managers.
• Sound judgement and the ability to recognise when matters require escalation.
• Strong IT skills across Microsoft Office applications and HR systems.

We’d love to see:

• A passion to develop a career within Employee Relations
• Experience working within a large or complex organisation
• An understanding of UK employment legislation and HR Best Practice working towards an HR qualification.

What you’ll gain:

This role offers an excellent opportunity to develop a career in Employee Relations. You'll gain exposure to a broad range of people matters, work alongside experienced ER professionals and build the skills, knowledge and confidence required to progress within the People function.

Imagine a better future for you and a better future for us all.

Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself?

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