Internal Communications Officer

Belfast Zoo; Belfast City District; Hybrid; GBP 26,000 - 27,000; Full time

Job summary

Belfast City Council is seeking an experienced Internal Communications Officer within the External Affairs, Communications and Marketing Department. The postholder will write, edit and publish news and information for all internal channels and work with staff to deliver clear, timely messages.

You will support the Senior Internal Communications Manager, help deliver the internal communications strategy for Belfast City Council, and advocate for the Belfast City brand while contributing to the

Qualifications

• Experience writing, editing and publishing internal communications content.
• Ability to work with staff across departments to deliver messaging.
• Experience delivering communications campaigns and measuring outcomes.

Responsibilities

• Write, edit and publish news and information for internal channels.
• Support the Senior Internal Communications Manager and assist in delivering the internal communications strategy.
• Act as an ambassador for the Belfast City brand framework.
• Contribute to the corporate digital marketing strategy and Belfast Agenda communications.
• Collaborate with marketing colleagues to plan campaigns and disseminate information to staff.
• Help build partnerships with communications professionals within the council and partner organisations.
• Assist with planning, management, execution and measurement of activity.

Job description

There is currently one full-time, fixed term contract post until 30 September 2027, subject to review.

As Protestants and males are currently known to be under-represented in this job group, in Belfast City Council, applications from this group would be particularly welcome.

And as young people (people under the age of 35), people with a disability and people from minority ethnic communities are currently under-represented in Belfast City Council, applications from these groups would be particularly welcome.

As part of our commitment to equality of opportunity we offer a Guaranteed Interview Scheme (GIS) for disabled applicants who meet the essential criteria for the post.

Belfast City Council is an Equal Opportunities Employer.

All applications for employment are considered strictly on the basis of merit.

The postholder will be a member of the Internal Communications Team within the External Affairs, Communications and Marketing Department. The Internal Communications Team is responsible for publishing and communicating offline and online with staff.

• The postholder will be responsible for writing, editing and publishing news and information for all our internal communications channels within Belfast City Council.
• To be responsible to the Senior Internal Communications Manager and to support the Senior Internal Communications Manager, participating in the successful delivery of an internal communications strategy for Belfast City Council.
• Be an ambassador for the Belfast City brand framework.
• Contributing to the successful delivery of a corporate digital marketing strategy to enhance all aspects of service delivery and provision of information to ratepayers and stakeholders, in the context of the delivery of the Belfast Agenda and council activity.
• As a key player of the team, you will work collaboratively with all staff in the marketing and communications function, to ensure a flexible, integrated approach to campaigning and contributing to the overall Marketing and Communications Strategy.
• Contributing to a proactive approach and delivering campaigns that will develop an energy around the Belfast Brand, Belfast City Council (BCC) and the Belfast Agenda, showcasing successes and identifying opportunities.
• Assisting with the planning, managing, executing, and measuring the success of all activity.
• Building working partnerships with communications professionals and relevant individuals within the council’s Belfast Agenda plan and city partner organisations.

About the department

This department leads onstrategic communications, marketing, and public engagement, ensuring that council activities areeffectively communicated to residents, businesses, and stakeholders. Key functions include:

• Campaigns, Press and Social Media– developing and delivering strategic communication priorities for council; providing a strong reactive media and social media service; assisting in the development of proactive marketing and communications plans for departments.
• Marketing and Brand– coordinating and delivering integrated marketing campaigns encompassing advertising, public relations, publications, digital marketing and social media – through working closely with a wide range of stakeholders; providing advice on the use and promotion of council and city brands.
• Internal Communications– Developing and implementing an internal communications strategy for Belfast City Council which includes sharing news and information with staff through a range of online and offline channels.
• Online Experience– Looks after the council’s online estate, ensuring that our audiences and citizens can easily find and access accurate information through our websites and email marketing.

This team works toenhance Belfast’s reputation, promote civic engagement, and support council initiatives.

£25,614 - £26,427 per annum (pro rata to hours worked) plus night rate, where appropriate